Creative Operations Director

Superside Remote Full-time
Salary Competitive
Superside is redefining creative operations with AI-powered automation, streamlined workflows, and a scalable, high-impact model that challenges traditional agencies. As Creative Operations Director, you’ll lead the strategy, tools, and processes that enable our teams to deliver world-class creative services efficiently. This role is a blend of strategy, execution, and leadership. You’ll optimize creative workflows, implement automation, and develop scalable solutions that enhance speed, quality, and collaboration. As Superside continues to grow, you’ll play a key role in ensuring our creative operations evolve to meet the demands of global brands.

What You'll Be Doing
  • Lead the selection and implementation of creative tools like Figma, Adobe Suite, Asana, and AI-powered automation solutions.
  • Develop and refine creative workflows for briefing, quality assurance, and asset delivery to improve efficiency.
  • Standardize creative templates, best practices, and processes that enhance scalability.
  • Leverage AI and automation to streamline production without sacrificing creative excellence.
  • Establish and track performance metrics to drive operational improvements.
  • Collaborate with Creative, Project Management, and Leadership teams to align priorities and enhance customer experience.
  • Build and develop a high-performing, globally distributed team, setting clear goals and driving execution.
  • Foster a data-driven decision-making culture that encourages efficiency, speed, and continuous improvement.


What You'll Need to Succeed
  • Proven success in creative and delivery operations, with experience leading teams in a fast-paced, global environment.
  • Deep understanding of creative workflows, tools, and industry best practices.
  • Hands-on experience with AI-powered creative tools and automation solutions in a business context.
  • Strong ability to build, implement, and own scalable processes that balance speed and quality.
  • A mindset focused on automation and efficiency, solving problems with tools rather than increasing headcount.
  • Exceptional stakeholder management skills, with experience working cross-functionally.
  • Inspirational leadership qualities, with a track record of hiring, developing, and leading high-performance teams.
  • Strategic and analytical thinking, with a customer-centric approach to decision-making.
  • Resilient and adaptable, able to navigate challenges and push creative operations forward.


Working at
Superside

See company profile
Superside revolutionizes the global design industry by building new tech and data science-driven processes that enable distributed teams to work together much more efficiently and robust. We deliver high-velocity on-demand design to enterprises, with a data-driven and meritocratic mindset unlike any other platform or service. Superside is pioneering the future of remote work with a tech-enabled platform that creates super efficiencies and advantages workers by way of fostering community and greater income predictability with flexible work and stable wages. Our mission is to shape the global labor market; by having a fair and transparent labor platform that is great for both remote workers and enterprise customers. We currently have more than 100 creatives spanning six continents, 58 countries, and 19 timezones, and we work mainly with major US-based brands, including Tiffany & Co, Amazon, Cisco, L’Oreal and others. We have hub offices in Oslo, Toronto and Cape Town but are essentially based nowhere. We are remote-first with team members spread across the world. Superside was founded in late 2015 and became the first Norwegian company to join the Y Combinator accelerator in Palo Alto, California. We have since received funding from reputable Silicon Valley investors Freestyle Venture, High Alpha, Slack Fund, Sam Altman, Alliance Venture, and others. We're always-on and chase the sun to deliver the moon!

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