In a world where product size labels are unreliable, Volumental is the footwear industry's leading FitTech™ company. Our vision is a world without sizes, where every body fits. Our FitTech uses 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.

With top brand and retail partners worldwide, including New Balance, Red Wing Shoes, Fleet Feet, The Athlete's Foot, Ecco, Intersport, Crocs, and XXL, our footprint spans 3000+ stores across 58 countries, and growing! 

We are now looking for a Business Developer to join our Commercial Team and help us grow and nurture our partnerships in Southeast Asia. This role requires a creative and proactive thinker who thrives on building relationships, driving revenue, and delivering real impact for our customers.

You’ll be the bridge between Volumental and our customers—ensuring they are set up for success while also identifying opportunities to expand their engagement with our solutions. The person in this role will be based locally in Indonesia, working closely with regional and global teams to expand Volumental’s footprint in the market.

From onboarding and training to performance monitoring and strategic account growth, you’ll work closely with stakeholders across the footwear industry, from HQ decision-makers to in-store teams.

What You’ll Do

• Identify and secure new business opportunities and upsell or expand existing partnerships to drive revenue growth.
• Own and grow a portfolio of international footwear retailers and distributors across Southeast Asia, ensuring they maximize the value of Volumental’s solutions.
• Lead customer onboarding and training, ensuring smooth rollouts and high product adoption.
• Monitor customer performance at organizational and store levels, providing actionable insights to optimize product usage.
• Collaborate with internal teams, including Product and Customer Experience, to ensure successful implementation and long-term customer success.
• Monthly travel within Southeast Asia to meet customers, support store launches, and build strong relationships.

Who You Are

• A relationship-driven professional with 3+ years of experience in account management, sales, or customer success, ideally in SaaS, retail tech, or footwear.
• A strong communicator who can influence stakeholders at all levels, from store staff to C-suite.
• Someone who loves both strategy and execution – you can spot big-picture opportunities while also rolling up your sleeves to make things happen.
• Passionate about technology and retail, with a curiosity to learn and innovate.
• Fluent in English and Bahasa Indonesia.
• Based in Indonesia and comfortable with frequent regional travel, plus occasional trips to our Stockholm HQ to collaborate with Swedish colleagues and engage in global projects across time zones.

Bonus! 

Don’t let these stop you from applying, but please let us know if they fit you:

• Experience working with footwear retailers or distributors in Southeast Asia.
• Experience working with sales of SaaS solutions.
• Experience selling to footwear retailers or brands.
• Experience working with e-commerce platforms.
• Familiarity with other regional languages.

What we offer you:

• Competitive remuneration and attractive commission structure.
  
• Opportunity to work with a dynamic, international team.
  
• The chance to be a part of a growing global brand.