About Us:

We are a specialized consulting firm focused on empowering jewellery businesses to thrive. We provide comprehensive solutions to elevate jewellers' success.

The Role:

We’re hiring an Omnichannel & E-commerce Lead who can craft seamless and engaging online shopping experiences for our jewellery clients. This role is perfect for someone passionate about luxury ecommerce, user-centric design, and driving online sales growth.

Key Responsibilities:

• Build, manage, and optimize ecommerce platforms tailored for jewellery brands (Shopify, Magento, WooCommerce).

• Enhance online store performance through product merchandising, site navigation, and checkout optimization.

• Develop and execute strategies to boost online traffic, improve conversions, and drive revenue growth.

• Analyse ecommerce performance data and provide actionable recommendations.

• Implement best practices in UX/UI for luxury ecommerce audiences.

• Collaborate with branding and digital marketing teams to ensure cohesive customer experiences.

  
  

Ideal Candidate:

• At least 4 years of experience in managing ecommerce platforms, preferably for luxury or jewellery brands.

• Expertise in Shopify (certification is a plus), with experience in customizations and app integrations.

• Knowledge of SEO, CRO, and analytics tools (e.g., Google Analytics, Klaviyo, or similar).

• Familiarity with the unique needs of luxury consumers, including storytelling and high-touch customer journeys.

• Attention to detail and a passion for beautiful, user-friendly digital experiences.

  
  

What’s in It for You?

• Work with a niche industry full of creativity and elegance.

• Opportunity to influence the growth of boutique jewellery brands.

• Flexible working environment with room for innovation.