Most companies run through gigantic spreadsheets twice a month to invoice their customers. This is boring and mistakes happen. Do you want to help solve billing once and for all?
Join us as a Customer Support & Onboarding Specialist and be part of an exciting journey of automating the way we pay for things—subscriptions, invoices or rent. We're a small digital-native team looking for you to give our customers the best experience from onboarding to becoming an expert level user.
You will have the opportunity to span across all of CS, from daily customer interactions to shaping our long-term customer success strategy.
What you can expect:
Who we imagine you are:
What we do:
At Proper, you help rethink financial processes with new technology. Through our fully automated smart billing solution, we optimise payments and reconciliation, helping businesses manage financial and operational aspects with greater efficiency. Proper is a profitable startup, and we are expanding. Join us and become part of redesigning financial processes to make them efficient and user-friendly.
What you'll get:
You’ll join a supportive and ambitious team that is the backbone of our company.
In addition, we offer:
We’re looking for people, not bullet points. Not sure if you fit the description perfectly? Don’t let that hold you back. Let your skills and passion stand out. We thrive on diverse viewpoints, and people who think rigorously, not afraid to challenge assumptions.
This job comes with several perks and benefits