About Klint

Klint is the fastest growing consumer paint brand in the Nordics, inspiring and guiding people to decorate their homes with innovative products and beautiful design. Our vision is a world where everyone can create the home of their dreams in a sustainable way, a vision we will pursue until we are the #1 global home decor brand.

Our first key product innovations are hand-painted adhesive paint samples ("Swatches"), which yield a 100% colour accuracy, save 98% of the paint used when trying out colours for a room, and simplify the colour selection process for our customers. Our second key product innovation is a new type of flexible packaging for paint in the form of a transparent and recyclable paint bag.

About the team

The Product Team at Klint is responsible for customer support, providing colour advisory to our customers, and supporting other team members with ideas and suggestions on how to improve the customer journey - making it even more fun and beautiful to decorate your home.

About the role

We are hiring a Customer Support Associate to help our customers in the Nordics You will be the main touchpoint for all customer inquiries and help customer directly via e-mail, chat and SoMe channels. In addition, you will be provided an education and introduction into colour theory at Klint, in order to eventually also be able to take on the role as a colourist, providing colour advise to our customers.

Responsibilities

• Full responsibility for customer support

• Providing colour advisory to our customers based on Klint colour theory

• Help develop and improve all customer support software we use

• Coordinate with the Operations team on big and small issues to ensure a great customer experience

  
  

Who we think you are

• You have high agency - meaning you naturally figure out and solve problems on your own

• You love interior design

• You are interested in colour theory and how colours can transform the experience of an interior space

• You love being given clear goals, a high level of responsibility and autonomy, and then deliver on your goals

• You want to build a global home decor brand to lead the way in sustainable interior design

• You know how to really help and support someone, even when they might not know what they need themselves

Minimum requirements

• 1-3 years of working experience in similar roles is positive, but not required

Compensation

• Full-time salary

• 70% employee discount on all products on klint.com

Apply now

Apply via the Hub with a CV, and let us know what you think you will like about the role.