Dutch Customer Supporter

Salary Competitive

Become a part of Kanpla's customer team! 🌍

Become Kanpla's next Supporter and help shape our support organization in countries like the Netherlands, and the UK. Your mission: Be the cornerstone ensuring seamless and elevated customer experience for our fantastic customers throughout Europe. Foster strong relationships, drive operational tasks, and transform challenges into triumphs.


🚀 Join us on an exciting journey 🚀

From humble beginnings as a school project, Kanpla has quickly evolved into one of the fastest-growing startups in the Nordics. With over 150,000 users on our platform, we are now the leading solution in the Nordic region within the canteen industry. Thanks to our latest investment round from a Dutch VC, we are now rapidly expanding across Europe. The team currently consists of +30 talented colleagues.


You will be:

  • The next Support Manager at Kanpla, helping shape how we deliver outstanding support to customers internationally.

  • Working closely with both our Customer Success managers and the product team, focusing on product optimization.

  • A key player in operations, both B2B and B2C through our support channels.


Why work at Kanpla?

Our goal is to bring canteens and kitchens into the digital age by delivering the best solution to the industry. With a focus on reducing food waste, saving administrative time, and providing the best app experience for +150,000 users.

Be part of an energetic company culture with high ambitions for the future. Join a fun, informal, however, ambitious team. Work with a product that delivers value and joy for many people. Become part of a workplace with a focus on personal development. Step into an international company culture with 7+ nationalities in the team.


We believe you are:

  • Fluent in Dutch: Native or high fluent level.

  • Ambitious and motivated: Ready to face challenges, grow, and take Kanpla's service to the next level.

  • Structured and analytical: Structured in your approach and have the product's development in mind through customer feedback.

  • Fluent in English: Fluent in English, suitable as a professional skill.

  • Tech Savvy: Have a flair for IT and are curious about a deeper understanding of Software.


Our promise:

  • Salary based on qualifications Ground for personal development: At Kanpla, things move fast, and the company is growing. The same goes for our mission with you, which is why we invest resources and time in your personal development.

  • Fun and flexibility: Space in our office in Aarhus, DK, where we embrace a results-driven yet informal and cozy atmosphere.


Learn more about Kanpla here:

https://techcrunch.com/2023/01/26/danish-startup-kanpla-wants-to-help-canteens-cut-food-waste /https://kanpla.io/

Ready to be part of Kanpla's exciting journey?


Join our mission.

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

New tech gear
New tech gear

Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.

Skill development
Skill development

We want to take you from good to great.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

See all 11 benefits

Working at
Kanpla

At Kanpla, we work with canteens in schools and workplaces. Our app provides users with useful information and an easy way to order food. We then provide data to the kitchens to help them to improve their services and reduce food waste 🌎 We are growing rapidly, and we are looking for people to join our forces and make success with us. We have just raised a pre-seed investment round 🌱 and have been nominated for multiple awards including EY Entrepreneur of the Year, SDG Tech Awards, and winner of Most Likely to Become a Unicorn by Accelerace! 🏆 So join us on this exciting journey alongside our 2.000+ sales places and 180.000+ users and help us revolutionize the canteen industry!

Read more about Kanpla

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