Join the Kodiak Hub Sleuth 🐻🚀 as we aid global companies to create smarter & more sustainable supply chains at scale.

Ready to work with something that creates real impact? Check out our opening 👇

Who we are? 

Kodiak Hub is a growth venture offering SaaS solutions engineered to revolutionize Supplier Relationship Management (SRM). We are building the next generation of B2B SaaS, based on business intelligence, automation, big data analytics, and machine learning technology, creating a blueprint of how companies optimize their interaction and collaboration with suppliers. 

Our team is international and tight-knit, composed of competent and creative individuals. We double our revenue on a yearly basis, and we have an aggressive yet realistic growth model for the following years. As our product is completely novel, we are constantly figuring out innovative solutions to the market's challenges. 

Join us and help us change the way companies operate in their global supply chains! 

We have an opening for a Customer Learning & Product Communication Lead​!

This role is crucial in ensuring that our customers – and prospective customers - gain insight into the features and benefits of the Kodiak Hub platform. The most crucial part is to develop & deploy knowledge management assets and trainings so that our customers gain the necessary knowledge and skills to effectively onboard, deploy and gain value from the Kodiak Hub

QUALIFICATIONS

• Bachelor’s or Master’s degree in Business Administration or similar.​

• 3-4 years of experience working in a Tech company with Product Communication and/or Learning & Development.​

• Proficiency in Power Point and other presentation software, Video and Photo Editing, webinar and Virtual meeting Platforms (adding a portfolio or example material is highly appreciated)  

• Documented Project Management Skills.​

• Strong ability to translate strategy into ”how-to” execution.​

• High problem-solving & prioritization capability.​

• Detailed and Quality oriented.​

• Excellence in stakeholder management & communication. ​

• Proficiency in English and one more language.​

AREAS OF RESPONSIBILITIES

• Plan, design and develop clear and compelling communication about current and new features and benefits of the platform

• Collaborating with product owners, tech, marketing teams, and other stakeholders to understand product features and benefits and effectively communicate them to target audiences.​

• Communicate new or upcoming features effectively at each release, internally and externally.

• Identifying knowledge & training gaps within the customer base and developing strategies and plans to address them.​

• Plan, designing and deploy training programs for customers to enhance their skills and knowledge related to the platform​

• Creating training materials, such as presentations, white papers, manuals, videos, and online courses from feature requirements and user stories.

• Delivering training sessions through various mediums, including in-person workshops, webinars, and e-learning platforms.​

• Evaluating the effectiveness of training programs through feedback, assessments, and performance metrics and making adjustments as needed.​

• Keeping up-to-date with industry trends, best practices, and new technologies to continually improve training programs.