Take lead on Customer management 🗣

Become Kanpla's Operations Lead Manager and help shape our support-and service organization ⭐️

Your mission:

• Be the leader who ensures seamless and elevated customer experience for our fantastic customers across Europe.

• Foster strong relationships, drive operational tasks, and onboard our customers onto the platform.

  
  

🚀 Join us on an exciting journey 🚀

From humble beginnings as a school project, Kanpla has quickly evolved into one of the fastest-growing startups in the Nordics. With over 180,000 users on our platform, we are now the leading software solution in the Nordic canteen industry. Thanks to our recent investment round from a Dutch VC, we are rapidly expanding across Europe. The team currently consists of +30 talented colleagues.

You will:

• Be the first Operations Lead Manager at Kanpla, contributing to how we deliver outstanding service to customers nationally and internationally.

• Work closely with Kanpla's management and participate in the customer strategy.

• Play a key role in operations with a focus on onboarding new and existing customers.

• Lead the support team.

• Have optimization of onboarding, product, and processes as a significant part of your performance.

  
  

Why work at Kanpla?

Our goal is to bring canteens and kitchens into the digital age by providing the best solution for the industry. With a focus on:

• Reducing food waste

• Saving administrative time

• Delivering the best app experience for +180,000 users

Be part of an energetic company culture with high ambitions for the future. Join a fun, informal, and ambitious team. Work with a product that delivers value and joy to many people. Be part of a workplace with personal development in focus. Step into an international company culture with 7+ nationalities in the team.

We believe you are:

• Ambitious and motivated: Ready to face challenges, grow, and take Kanpla's support team, service, and onboarding processes to the next level.

• Structured and analytical: Structured in your approach and have the product's development in mind through customer feedback.

• Fluent in English: English-speaking, suitable as a professional skill.

• Fluent in Danish: Danish speaking as native language or high fluent level.

• Tech Savvy: Have a flair for IT and are curious about a deeper understanding of Software.

Our promise:

• Salary according to qualifications

• Ground for personal development: At Kanpla, things move fast, and the company is growing. The same goes for our mission with you, and therefore, we invest resources and time in your personal development.

• Fun and flexibility: Space at our office in Aarhus, DK, where we embrace a result-driven yet informal and cozy atmosphere.

  
  

Read more about Kanpla here:

TechCrunch: https://techcrunch.com/2023/01/26/danish-startup-kanpla-wants-to-help-canteens-cut-food-waste

Kanpla: https://kanpla.io/

Ready to be part of Kanpla's exciting journey?

Join our mission 💚

Send your CV and application, and let's explore the possibilities 🔦