No market is more broken than the labor market. Want to join us at Treamer and fix it? We are looking for an Estonian speaking Senior Customer Success Manager to join our growing team in Finland.

About us

We at Treamer are revolutionizing the labor market with the world's fastest staffing platform for the service industry. ​​We help companies to find and manage temp staff, while the platform workers get the needed flexibility and extra cash. Our platform is used by thousands of workers and hundreds of companies, including logos such as Pizza Hut, Hartwall and Foodora. Last year we grew +120% to €6.5M business, turned profitable. Now we are looking for new team members to help us scale the case across several markets. Our target is to fix the broken labor market and become an HR tech unicorn by 2030.

We are looking for an Estonian speaking Senior Customer Success Manager to join our growing team in Helsinki.

As a Estonian speaking Senior Customer Success Manager at Treamer, you will:

• Grow your skills in the fast moving startup environment backed by CEO Peter, Finland Country Manager Eveliina and Estonia Country Manager Mihkel, working remotely but closely with the whole Treamer Estonia team

• Support customers in Estonia as they transition from sales prospects to active users of our service, help resolving problems

• Proactively look out for our customers’ business in Estonia and suggest ways to keep them succeeding with our service, reducing churn and increasing retention

• Support the Estonia operations team by working closely with the product team for continous product discovery focusing on finding the best fit features for the Estonian market

• Develop and manage the local operations Playbooks in Estonia with the target to scale the good fit models across all markets

  
  

For this role you will need:

• Coachability and hunger for winning

• Great communication and interpersonal skills

• Experience in proactive B2B customer outreach over different channels, most important phone and email

• Focus on revenue generation and growth; driving account expansion via upselling, cross-selling, and New Business via referrals

• Systematicity, ability to work several things at the same time

• Startup mindset

• Native or close Estonian and English, Russian is a great plus, Finnish too

• Experience in staffing and recruitment market is a plus

What we offer:

• In-office work environment (a few meters from Helsinki’s Kamppi shopping mall). We are flexible with vacation days, working hours and it is absolutely fine if you want to work from home occasionally

• No-nonsense management and direct talk. People at Treamer have several startups under their belt, handled multi-million businesses on several continents. We have worked on web services with millions of users, we had our Android and iOS apps featured in the App Store and Google Play way more than once

• High end company equipment: phone and laptop of your wish, good monitor, software and hardware you need for doing the job

• Salary consisting of base salary and performance bonus, OTE 4K+ within the first 6 months

• Option package

• Once you succeed with the Estonian market, you will have the opportunity to help opening up the new markets and grow with the company