Customer Support Rockstar

Salary Competitive

Customer Support Rockstar

Hello, change-makers! 🌍 At Bower, we're doing more than just recycling. We're turning the mundane into a celebration, making every recycled item a rewarding adventure. Our app doesn't just make sorting at recycling locations a breeze, it also gives you a pat on the back for your efforts.


Guess what?

We're scouting for a full-time Customer Support Rockstar to join our Bower brigade. You won't just be a part of the team—you'll be the beating heart of our customer interactions. From answering questions to helping users locate their nearest recycling spots, you're there to bring a touch of Bower magic to every situation.


What's in store for you?

You'll dive into answering queries, smooth out any tech bumps, and be that voice of assurance and cheer. While you'll have the space to shine independently, we're all about joining forces to make sure our users get nothing but the best.

We're seeking someone who can chat their way through anything, spot problems from a mile away, and sprinkle some tech genius into our world. If you're organized and your words flow like poetry, we're saving a spot just for you! Experience in customer service? That's the cherry on top!


Why Bower?

Because we're more than a team, we're a family. We live and breathe playfulness, heartfulness, boldness, and authenticity. We're all about having fun while finding solutions and making each other feel valued. There's no room for robotic vibes here—we genuinely care for each other and our mission.


Your role?

Spread positive vibes and always aim to make our users' day brighter. Be a communication superhero, a detective when it comes to problems, an organizational ninja, and a tech wizard. Being fluent in Swedish and English? That's your superpower.

Ready to hop on this exhilarating ride and change the world one recyclable at a time? Take the leap, apply now, and let's create ripples in the recycling revolution together!

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 10 benefits

Working at
Bower

Bower’s vision is to make recycling a rewarding no-brainer and create a world free from trash. We’re aiming to become the first impact tech unicorn in Sweden, helping +1B consumers make sustainable choices by rewarding them for doing the right thing. We’re a bold and visionary, yet down-to-earth and heart-centered, tech company based in Stockholm. Our mission is to reduce the number of packaging that ends up as trash in nature and increase recycling rates by giving all packaging a value in monetary terms – ”pant” – just like with PET bottles and cans in Sweden. That’s why we’ve developed a world-unique mobile app that rewards recycling of all consumer packaging at regular recycling bins. We are first-movers with global customers such as Procter & Gamble, Unilever and Mondelez, currently operating in Sweden and in USA. We have a revolutionarily scalable business model where the only thing we need to do to scale up to other markets is to pinpoint the GPS coordinates of already existing recycling stations. In cases where we lack this data, consumers upload the stations themselves. We've been on the top lists of both App Store and Google Play in Sweden since we launched in August 2019. Bower is an award-winning startup: - Winners of Norrsken People’s Choice Award 2019 - Winners of Carnegie’s prize Future Entrepreneurs 2019 - Winners of PwC’s prize Social Entrepreneurs of the Year 2018 - Winners of Nordea’s Largest Impact Within 5 Years Check out our rebranding film to get a feel for us: https://youtu.be/7eUZuN49LV8

Read more about Bower

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