Are you a talented and driven individual looking for an exciting opportunity? MeetingPackage is currently seeking an experienced Account Manager to join our Customer Success team. If you’re passionate about delivering exceptional customer experiences and thrive in dynamic environments, we want to hear from you!
At MeetingPackage, we're on a mission to revolutionize and bring the booking of groups, meetings & events business online for hotels and venues. Bringing efficiencies and revenue to our customers. Our short-term goal is to generate $1 billion in annual sales to our customers by the end of 2025. At that point, the journey has just begun.
As an Account Manager in the Customer Success team, you will play a pivotal role in ensuring our customers’ success. Your responsibilities will include:
Building and maintaining strong customer relationships with our existing clients.
Identifying opportunities for improvement and implementing effective solutions.
Leading customer implementation projects and involving all the stakeholders.
Collaborating with colleagues across departments to ensure a seamless customer experience.
Communicating MeetingPackage’s unique offerings to existing customers effectively.
Previous experience of Account Manager / Customer Success roles, preferably from SaaS / IT sector.
Up to date basic technical skillset and understanding needed for succeeding in technology company.
A customer-centric approach.
Strong problem-solving skills.
Team collaboration experience.
Adaptability to fast-paced environments.
Familiarity with tech-driven industries.
Excellent communication skills in English.
A sense of humor to enhance team dynamics.
Hospitality industry experience is a plus
Bachelor's in Business or Marketing is a plus.
What We Offer:
Base salary starts at €2800/month and above, complemented by performance-based commissions.
Opportunity for career advancement.
Training and development programs.
Flexible work environment.
A supportive and collaborative workplace culture.
🤫 Pssst! If you made it this far, I feel there is a match. We're looking forward to your application 💙
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Friday is something special, let's enjoy a beer together.