Salary €2,800 - €3,300
Equity To be negotiated

Hello there! 👋🏻

Are you a talented and driven individual looking for an exciting opportunity? MeetingPackage is currently seeking an experienced Account Manager to join our Customer Success team. If you’re passionate about delivering exceptional customer experiences and thrive in dynamic environments, we want to hear from you!


About MeetingPackage:

At MeetingPackage, we're on a mission to revolutionize and bring the booking of groups, meetings & events business online for hotels and venues. Bringing efficiencies and revenue to our customers. Our short-term goal is to generate $1 billion in annual sales to our customers by the end of 2025. At that point, the journey has just begun.


Your Role:

As an Account Manager in the Customer Success team, you will play a pivotal role in ensuring our customers’ success. Your responsibilities will include:

  • Building and maintaining strong customer relationships with our existing clients.

  • Identifying opportunities for improvement and implementing effective solutions.

  • Leading customer implementation projects and involving all the stakeholders.

  • Collaborating with colleagues across departments to ensure a seamless customer experience.

  • Communicating MeetingPackage’s unique offerings to existing customers effectively.


Requirements:

  • Previous experience of Account Manager / Customer Success roles, preferably from SaaS / IT sector.

  • Up to date basic technical skillset and understanding needed for succeeding in technology company.

  • A customer-centric approach.

  • Strong problem-solving skills.

  • Team collaboration experience.

  • Adaptability to fast-paced environments.

  • Familiarity with tech-driven industries.

  • Excellent communication skills in English.

  • A sense of humor to enhance team dynamics.

  • Hospitality industry experience is a plus

  • Bachelor's in Business or Marketing is a plus.


What We Offer:

  • Base salary starts at €2800/month and above, complemented by performance-based commissions.

  • Opportunity for career advancement.

  • Training and development programs.

  • Flexible work environment.

  • Health insurance

  • A supportive and collaborative workplace culture.


🤫 Pssst! If you made it this far, I feel there is a match. We're looking forward to your application 💙

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 17 benefits

Working at
MeetingPackage

We are a software company, and our vision is to make group bookings (read; +9 bedrooms), meeting rooms, and event spaces accessible to everyone. We automate the manual booking process for meeting planners and event venues to make it faster, more efficient, and delightful. We integrate with venues’ existing Property Management, Sales & Catering, and back-office solutions while delivering products to all customer-facing channels. Our products include Venue & Sales Management Software, an online Booking Engine, and a Meetings & Events specific Channel Manager. Our products have won the Best Online Venue Booking Platform in the most recent Hotel Tech Award 2024. 🏆 Our ambition is to provide more than 1b USD of annual revenues to our venue partners by the end of 2025. 🚀 Talking about our team, we're a small, diverse, and friendly team of 40+ professionals and 20+ nationalities spread across the globe. We believe that embracing diversity and giving ownership to individuals leads to success. We trust team members to make the best decisions. We spend time together and organize offsite events at least once a year, most recently in Malaga, Spain. Join us to make group bookings, meeting rooms, and event spaces accessible to everyone! 🙌

Read more about MeetingPackage

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