Job Title:

Intern - E-commerce Store Manager

Company:

Walking for Water

Job Summary:

We are seeking a highly motivated intern to join our team at Walking for Water. As an Intern responsible for managing our NGO's Woocommerce online store, sourcing and buying merchandise, and making it available in the webshop, you will play a crucial role in supporting our mission to provide clean and safe drinking water to communities in need. This is an excellent opportunity for individuals interested in gaining hands-on experience in e-commerce management and contributing to a meaningful cause.

Responsibilities:

- Currently we only have one product in our webshop - An annual membership. We would like some more merchandise in the webshop, this could be wall calendars, t-shirts, coffee mugs, umbrellas etc. Your primary task will be to research and propose new products and negotiate favorable terms with manufacturers.

- You will also manage and maintain our NGO's Woocommerce online store, ensuring all products are accurately listed, updated, and available for purchase.

- Collaborate with the marketing team to create compelling product descriptions, images, and promotional materials for the webshop.

- Monitor inventory levels, track sales, and analyze customer behavior to optimize product offerings and maximize revenue.

- Process and fulfill customer orders promptly, ensuring accurate packaging and timely shipment OR arrange drop shipping agreements, so we don't need to have a physical storage.

- Stay up-to-date with industry trends, competitor analysis, and emerging e-commerce technologies to identify opportunities for improvement and growth.

- Coordinating with logistics partners to ensure smooth delivery of merchandise to customers.

- Collaborate with the finance team to reconcile sales, inventory, and financial records.

Requirements:

- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

- Excellent written and verbal communication skills.

- Proficiency in using e-commerce platforms, preferably Woocommerce.

- Basic knowledge of sourcing and purchasing processes.

- Familiarity with digital marketing and social media platforms.

- Detail-oriented with a focus on accuracy and quality.

- Ability to work independently and as part of a team.

- Passionate about social causes and making a positive impact.

Preferred Qualifications:

- Previous experience in e-commerce management or related roles.

- Knowledge of inventory management systems.

- Understanding of SEO and digital marketing strategies.

- Familiarity with sustainability and eco-friendly products.

- Currently pursuing a degree in Business Administration, Marketing, E-commerce, or a related field.

Note: This is an unpaid internship position, offering valuable experience and the opportunity to contribute to a meaningful cause. Flexible working hours can be accommodated.