The Hub | Technical Support Representative

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Technical Support Representative

Salary Competitive

Equity To be negotiated

----- JOB I LOCATED IN THE NETHERLANDS ----

We are seeking a Technical Support Representative to ensure our machines are working optimally in the Netherlands and to represent us in conversations with clients.

The successful candidate will have a technical understanding of our machines and the ability to understand end users' needs. They will also have excellent communication skills and sales experience.

Responsibilities

Troubleshoot and resolve technical issues with our machines
Understand end users' needs and provide solutions to technical problems
Represent our company in client meetings and discussions
Provide technical training to clients as needed
Collaborate with other teams to improve our machines and client experience

Qualifications

Technical background or experience in a relevant field
General support and troubleshooting understanding
Strong communication and interpersonal skills (Dutch is a +)
Sales experience preferred
Must be able to drive and have a valid driver's license

For more information or questions please contact us at trym@grin.no

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea

Work life balance

Near public transit

Equity package

Social gatherings

Flexible working hours

See all 12 benefits

Working at
GRIN

See company profile

We make smart collection systems for the circular economy. Helping companies get their circular products back from consumers. So that the products can be reused, refurbished or recycled. Think reverse vending machines for bottles and cans- but for other products, and with a twist of cutting edge technology and beautiful design. We’re an early phase start-up based in Oslo, collaborating with some of the largest companies in the world, helping them transition from linear to circular. We are located at StartupLab at Oslo Science Park, the epicentre of Norway’s tech start-up scene. As part of the GRIN team, you will be given the opportunity to shape and scale a company, as well as innovating, developing, and growing new global business models necessary for a sustainable future.