Customer Success Intern

Salary Unpaid

Job Summary:

Acterio is a rapidly growing software company that provides an all-in-one business suite tailored for incubators and accelerators. As we extend our reach into Europe, we are looking for dedicated Customer Success Interns who are passionate about client engagement, tech solutions, and startup ecosystems.


  • Build and maintain strong relationships with our clients to ensure their success and satisfaction.

  • Work closely with the sales team to transition new clients smoothly into our product suite.

  • Monitor customer health metrics and identify accounts at risk to minimize churn.

  • Assist in the development of customer resources, like tutorials or FAQs, to empower clients to make the most out of our platform.

  • Seek assistance and guidance when facing challenges to ensure customer satisfaction and loyalty.

  • Keep up to date with industry best practices and customer success strategies.


  • In the final year of a bachelor's degree in Business, Marketing, Communications, or a related field.

  • Demonstrated interest in client engagement, customer success, and account management.

  • Proactive mindset with the initiative to solve problems and learn new skills.

What We Offer:

  • Hands-on experience in customer success within an international context.

  • Opportunities to shadow and travel with our seasoned Customer Success Manager across Europe.

  • A collaborative work environment that emphasizes team success and individual growth.

  • Potential pathways for career advancement within the organization.

If you're a student or recent graduate eager to launch your career in a dynamic, tech-driven startup environment, we'd love to hear from you.

For more information or questions please contact us at or phone number +4748278492

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Free coffee / tea
Free coffee / tea

Social gatherings
Social gatherings

Equity package
Equity package

Remote work allowed
Remote work allowed

Near public transit
Near public transit

Working at
Acterio AS

The innovation ecosystem plays a crucial role in the success of startups, but these ecosystems are facing operational and strategic obstacles that limit their potential. The operational difficulties include an inability to effectively support startups leading to high failure rates, low engagement from startups, and resource-intensive reporting processes. On the strategic front, innovation ecosystems face intense competition and struggle to scale their efforts and establish sustainable business models, which often rely heavily on government funding. These challenges impact a wide range of players in the ecosystem, including incubators, accelerators, universities, and enterprise innovation departments. Addressing these challenges can lead to a thriving startup ecosystem, boosting economic growth and driving progress. By investing in the solution of these significant problems, the innovation ecosystem has the potential to unleash its full potential and drive positive change.

Read more about Acterio AS

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