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Quality Assurance Engineer

Salary Competitive

We seek a highly skilled Quality Assurance Engineer and Support Specialist to join our team. The successful candidate will ensure the quality of our product and services and provide technical support to our customers. In this role, you will work closely with our development and customer service teams to ensure that our products meet the highest quality.

About the product

Our product, Viio, is the leading cloud-based SaaS Management Platform that helps organizations manage their software-as-a-service (SaaS) applications from a single dashboard. We provide features such as application discovery, usage tracking, cost optimization, procurement, and employee management. The platform helps companies gain better visibility and control over their SaaS applications, reduce costs, improve security, and streamline their overall SaaS management processes.

One process, one platform, one view. More details can be found at https://www.viio.io.


  • Identify and report software defects, and work with the development team to ensure the timely resolution of them

  • Participate in the design and development of new features, ensuring that quality is built in from the beginning

  • Provide technical support to customers via email and chat, and troubleshoot technical issues as they arise

  • Document technical support issues and resolutions, and contribute to the knowledge base to improve the support experience for our customers


  • At least 2 years of experience in software quality assurance and testing, with a focus on web testing

  • Strong analytical and problem-solving skills, with the ability to identify and solve complex technical issues

  • Excellent communication and interpersonal skills, with the ability to communicate technical information to both technical and non-technical audiences

  • English language proficiency of B1 level or higher

  • Experience with technical support or customer service is a plus

Trust and transparency guide everything we do. At Viio, you will find a transparent salary model, flexible vacation, minimal hierarchy, and maximum freedom to develop and execute your ideas. Our style of collaboration is based on honesty and friendship, and we always love making new friends.

You will join a tech scaleup-team with some highly experienced tech individuals, which will give you a unique opportunity to learn and grow. As we are growing, we constantly need employees to take on more responsibility, and this is the right time to join if you want your career to grow alongside the company.

If you are passionate about quality and customer satisfaction and want to work in a dynamic and fast-paced environment, we would love to hear from you.

For more information or questions please contact us at vah@viio.io

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

Skill development
Skill development

We want to take you from good to great.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Pet friendly
Pet friendly

Dogs, turtles or goldfish are welcome in the office as long as they want to cuddle every now and then.

See all 7 benefits

Working at

At some companies you can feel the momentum building. People are executing fast, enabled by modern software tools seamlessly integrated into a fully automated tech foundation surrounded by streamlined processes that scale. Innovation thrives at companies like that and work quickly becomes addictive. At others, it feels impossible to get things done. No one has an overview of all the software tools being used, who has data access and how does the tools work together. People lose sight of the operational process and everyone starts pulling in different directions – or stop pulling at all. We started Viio Technologies to help companies around the world streamline their operational tech foundation and in turn boost employee innovation, productivity and engagement. We enable employees to engage with the tools they need, when they need them and help management gain full visibility into tech spend, utilisation and compliance for continued optimisation of the operational foundation.

Read more about Viio.io

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