Customer Success Intern

Salary Competitive

Are you proactive by nature? Are you eager to learn and grow your post sales skills in a Saas company that powers over 650 global brands to build playable marketing activities? You might just be our Customer Success Intern for the fall semester of 2023. Have a look at what we offer in Aarhus and see if your aspirations fit.


At Playable, we know marketing needs to mean more to matter more

We’ve created a flexible SaaS platform that allows brands to integrate gamification into their marketing in all stages driving engagement. Join our Customer unit and get team colleagues across all Playable offices. At our Aarhus office you will learn and work side by side from skilled Customer Success Managers and our SVP, Customer Unit. 


Join the Customer team and our Intern network 

We are all committed to delivering the best possible solution to our customers - making sure they stick around understanding the immense value our product enables them to gain. We depend on the creativity, drive, and independent thinking of individuals, but our successes are always team efforts. That’s where you fit in. Get hands-on experience with customer segmentation, customer management and the data we navigate by. At Playable, we are looking for a group for Interns for the Fall semester (starting in Aug/Sep 2023) - so you will get like minded colleagues across different teams and roles, establishing a great network. 

Our commitment to quality can be seen in how we treat each other, responding to challenges or changes. Given our company size, everybody matters. We lean in, and we make sure to cross the finish lines together. As we say: We are busy finding solutions rather than identifying problems. 


Key responsibilities (which we adapt to your core talent and interest)

  • Help define areas of improvement in order to create even better customer satisfaction

  • Lead implementation of business critical projects to ensure proper adaptation in our post sales/customer success team

  • Depending on your interest and skills you can dive deep into customer health scores, segmentations or customer insights


Plus, we know what a future employer is looking for. We will help you develop various skills, setting you up for future success.


Your profile

  • You will thrive here with a curious mindset

  • You might have a strong commercial interest in understanding and developing customer retention strategies

  • You are enrolled in a relevant education on a master’s level (or similar). And we are looking for engaged, curious mindsets who might be involved in student associations or similar

  • Strong communication skills in English - you will work with colleagues in Aarhus, London, Helsinki, Amsterdam and Copenhagen


Our intern program

  • An active and inspiring network for our associates (11 student colleagues in Aarhus) and our Interns. We do monthly check-ins, coffee talks including team building activities, dinners and social activities

  • A dedicated team buddy offering daily sparring on tasks and projects - as well as feedback from your manager. Making sure workload is fit and you continue to learn

  • Ongoing dialog with our People team who can see eye to eye with your challenges or doubts. We will also offer a career aspirations session during the last month of the internship

  • Session about your personality profile to gain insights on your way of working and how to work on strengths and development areas

  • Plenty of benefits such as tasty lunch, discount schemes and much more. A gratuity may be provided in recognition of your efforts if your place of study allows it

  • We have a great track record of hiring Interns as associates and full time employees afterwards


Interested? This is how you take the next step

We will screen and interview candidates on an ongoing basis – so please, do not hesitate to apply. Keep your application short and sweet. We’re more than happy to tell you more about life at Playable - just ping one of us on LinkedIn.

For more information or questions please contact us at af@playable.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Free coffee / tea
Free coffee / tea

Near public transit
Near public transit

Social gatherings
Social gatherings

Free office snacks
Free office snacks

Free friday beers
Free friday beers

See all 16 benefits

Working at
Playable

Playable (formerly Leadfamly) is a flexible Saas platform that allows brands to integrate gamification into their marketing in all stages. We’re a tool available at any time and best used throughout the customer journey to immerse audiences in playable brand experiences. And we're currently doing so with over 650 global brands, empowering them to build playable marketing activities that drive engagement. We depend on the creativity, drive, and independent thinking of individuals, but our successes are always team efforts. Playable is a place where you find the support you need to grow and thrive. A place where you are allowed to do your best. We love team players with grit and determination who want to become part of a fast-growing SaaS company. Admittedly, the road might be bumpy. But we do it together, as we scale – testing ideas in real life and always learning. You’ll be joining a team of experts, playing to win with our clients. Today, we’re 65+ employees across 6 countries. We have offices in Denmark (Aarhus & Copenhagen), Finland (Espoo), Netherlands (Amsterdam), and United Kingdom (London) - and we are looking to set our foot into new markets sooner rather than later. We’re a company on a true growth journey to make playable marketing an integrated discipline for ambitious marketers and become the most effective marketing tool in the stack, backed by our investors Dreamcraft Ventures and Vækstpartner Kapital. Playable is nothing without the people defining the company. We spent a lot of our waking hours at work. So it needs to matter. Our workplace culture is a common responsibility. It’s manifested in the way we behave every day e.g. how you expect your manager to react or a colleague to respond in a given situation. Our managers should role model our core behaviours and our People team is there to enable this and is responsible for a number of activities and events during an employee life cycle. Joining Playable, you will quickly realise that to become a success, we all need to demonstrate founder's mentality. We all need to carry our load and take ownership - not only within our own area but across the board. We're here to seize an opportunity and become the most effective marketing tool in the stack by enabling brands to enjoy the benefits of playable marketing and creating unprecedented returns on investments. So expect to work at a high pace, but having lots of fun along the way. We love team players with grit and determination who want to become part of one of Europe’s fastest growing SaaS (Software as a Service) companies. The road might be bumpy. But we do it together, as we scale – testing ideas in real life and always learning.

Read more about Playable

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