IT Support Specialist
We are looking for a IT support specialist to provide technical assistance to our clients. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.
To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.
IT Support Specialist Responsibilities:
Providing IT assistance to customers.
Training end-users on hardware functionality and software programs.
Resolving logged errors in a timely manner.
Monitoring hardware, software, and system performance metrics.
Updating computer software, as well as upgrading hardware and systems.
Documenting processes and performing diagnostic tests.
Keeping track of upgrades released by our suppliers.
IT Support Specialist Requirements:
A bachelor's degree in computer science, information technology, or similar.
bility to provide technical support and resolve queries.
Knowledge of computer hardware, software, and networks.
Interest in social and service robots
Exceptional interpersonal and communication skills.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Carve out time for your kids, friends and personal cider projects.
We want to take you from good to great.