IT Support Specialist  

We are looking for a IT support specialist to provide technical assistance to our clients. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.  

To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.

IT Support Specialist Responsibilities:

• Providing IT assistance to customers.

• Training end-users on hardware functionality and software programs.

• Resolving logged errors in a timely manner.

• Monitoring hardware, software, and system performance metrics.

• Updating computer software, as well as upgrading hardware and systems.

• Documenting processes and performing diagnostic tests.

• Keeping track of upgrades released by our suppliers.

IT Support Specialist Requirements:

• A bachelor's degree in computer science, information technology, or similar.

• bility to provide technical support and resolve queries.

• Knowledge of computer hardware, software, and networks.

• Interest in social and service robots

• Exceptional interpersonal and communication skills.