Salary Competitive

IT Support Specialist  

We are looking for a IT support specialist to provide technical assistance to our clients. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.  

To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.

IT Support Specialist Responsibilities:

  • Providing IT assistance to customers.

  • Training end-users on hardware functionality and software programs.

  • Resolving logged errors in a timely manner.

  • Monitoring hardware, software, and system performance metrics.

  • Updating computer software, as well as upgrading hardware and systems.

  • Documenting processes and performing diagnostic tests.

  • Keeping track of upgrades released by our suppliers.

IT Support Specialist Requirements:

  • A bachelor's degree in computer science, information technology, or similar.

  • bility to provide technical support and resolve queries.

  • Knowledge of computer hardware, software, and networks.

  • Interest in social and service robots

  • Exceptional interpersonal and communication skills.

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

Skill development
Skill development

We want to take you from good to great.

See all 8 benefits

Working at
Robot Minds

Robot Minds specializes in service and social robots, offering robot–as–a-service solutions and helping organizations to transition to the next level of digital transformation. Our relationships with world-leading robot producers mean we consistently evaluate how the next technological advancement can benefit various industries. With unique access to the latest insights, developments, and trends, we are perfectly positioned to support organisations in their transformation journey.

Read more about Robot Minds

company gallery image