Customer Experience Intern (EN)

Salary Unpaid
Since its launch in 2015, Tonsser has become the leading football app and platform for young players focusing on creating equal conditions and opportunities for players to unlock their potential. After building a thriving community in the Tonsser app and across social media, we are now locked in on international expansion in Europe and out of Europe for 2023 and 2024.

As we work to add more value, give visibility and provide more opportunities for youth players in France, England and the Netherlands, Tonsser is looking for Customers Experience Interns for various missions.

The Job

In this internship, you will become part of the marketing team, with areas ranging from User Support, Customer Experience, CRM and Product Marketing. You will be connected with every single one of those areas in some capacity during the internship and get the chance to work on several individual projects.

The internship will yield you invaluable experience in terms of how to communicate with users, understand them and share insights and learnings to improve the product. Additionally, you will learn how to target our users while driving product growth. This way we ensure that you get to be part of the entire process; from the work you do with our users through support, to analysing, visualising, placing and developing the product.

Our support will take priority and during the season we’ll have performance achievements (Team of the Week, Player Rankings, Team of the Season) to verify and publish. You will also have the chance to work in CRM campaigns.

All internships are by default unpaid.
Start Date: Ongoing Recruitment

Your colleagues say you are:
  • Ambitious
  • Curious by nature
  • A people person
  • Entrepreneurial
  • Reliable beyond compare
  • Problem-solver
  • Unafraid to float ideas

Your mother says you are:
  • Competitive, but kind
  • Dedicated, and sees things through
  • High performer, but always humble

You can say "yes" to the following:
  • Fluency in written and verbal English is critical for day to day communication
  • Understands the culture of ONE of the following: Danish, Swedish, Norwegian, English, French, German, Swiss, Austrian or Portuguese youth
  • You are able to work approx. 40 hours a week

You're looking to gain:
  • Career experience
  • Personal development of both hard and soft skills
  • Tools and workshops to improve your professional profile
  • The chance to attend talks, Meet Ups
  • Experience with top-tier marketing and engagement tools
  • Client-facing experience on B2C levels (players, coaches, and clubs)

About Tonsser
Offices in Paris, Berlin and HQ in Copenhagen
Backed by international investors, top level football players and founders of companies like Spotify,, Peakon, Vivino ...

Being part of Tonsser means you're working on something very exciting: Shaping the future of football. Through technology we've seen a way to impact how new talents can be empowered and discovered; we're changing the game of football by placing the power where it belongs: in the hands of the 265 million performers of the sport. For the football players to be in control, they need their own football identity.

That's why we've built an app empowering football players to showcase their achievements and determine their success.

Curious to know more about us?

Download the app for iOS or Android.

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Free coffee / tea
Free coffee / tea

Near public transit
Near public transit

Social gatherings
Social gatherings

Free office snacks
Free office snacks

Equity package
Equity package

See all 17 benefits

Working at

We’re building a vertical social network to unite the 265 million active football players world-wide putting them in control of their own football identity. Players use Tonsser to scout their opponents before an important game, analyse their performances and save personal achievements season by season. More than 1.5 million youth players across Europe already use Tonsser to unlock their potential.

Read more about Tonsser

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