We are looking for a skilled IT Service Desk Specialist to join one of our projects in Aarhus, Denmark.
In the new position as an IT supporter, you will be the point of contact for employees and management relating to all IT issues connected to the corporate network. As this is a new position, we expect that our new IT supporter will contribute to improving and optimizing processes and being a proactive part of the onboarding of new employees.
Ensure that the corporate IT network and appliances are working. This includes:
Onboarding and offboarding employees - Define, document, and execute the process for providing new employees with access to all necessary resources.
Manage hardware and software - Install, configure and maintain laptops, printers, scanners, workstations, and network (VPN).
Purchase of software and hardware - This will also include managing licenses related to specific products.
Keep an updated inventory of all the company's appliances.
Responding in a timely manner to service issues and requests.
Minimum experience in similar roles
Relevant education within IT is preferred
Extensive experience working with different operating systems (Windows, Linux, and Mac OS)
Good cooperation and communication skills
Fluent in English.
what we offer
A great team consistently shows dedication, a sense of humor, and respect in the way we work.
The opportunity to work with a wide variety of assignments and disciplines in an international organization.
Continuous and informal cooperation with the Redeem Tech team gives you the opportunity to liaise and discuss with dedicated colleagues.
A complex, exciting, and intellectually challenging environment with the opportunity to learn, grow and thrive every day.
A competitive remuneration.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Social gatherings and games; hang out with your colleagues.
We want to take you from good to great.
Carve out time for your kids, friends and personal cider projects.
Take time to relax and reboot when you need it.
You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.