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IT Service Desk Specialist

Salary Competitive

We are looking for a skilled IT Service Desk Specialist to join one of our projects in Aarhus, Denmark.

In the new position as an IT supporter, you will be the point of contact for employees and management relating to all IT issues connected to the corporate network. As this is a new position, we expect that our new IT supporter will contribute to improving and optimizing processes and being a proactive part of the onboarding of new employees.


Key Responsibilities

Ensure that the corporate IT network and appliances are working. This includes:

  • Onboarding and offboarding employees - Define, document, and execute the process for providing new employees with access to all necessary resources.

  • Manage hardware and software - Install, configure and maintain laptops, printers, scanners, workstations, and network (VPN).

  • Purchase of software and hardware - This will also include managing licenses related to specific products.

  • Keep an updated inventory of all the company's appliances.

  • Responding in a timely manner to service issues and requests.


Requirements:

  • Minimum experience in similar roles

  • Relevant education within IT is preferred

  • Extensive experience working with different operating systems (Windows, Linux, and Mac OS)

  • Proactive

  • Responsible

  • Good cooperation and communication skills

  • Fluent in English.


what we offer

  • A great team consistently shows dedication, a sense of humor, and respect in the way we work.

  • The opportunity to work with a wide variety of assignments and disciplines in an international organization.

  • Continuous and informal cooperation with the Redeem Tech team gives you the opportunity to liaise and discuss with dedicated colleagues.

  • A complex, exciting, and intellectually challenging environment with the opportunity to learn, grow and thrive every day.

  • A competitive remuneration.

For more information or questions please contact us at recruiters@redeemtech.dk

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Skill development
Skill development

We want to take you from good to great.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

Unlimited holiday
Unlimited holiday

Take time to relax and reboot when you need it.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

Working at
Redeem Tech

Redeem Tech is your digital partner who possesses the experience and expertise to help entrepreneurs reach their customers across the digital space. Our core objective is to help business owners in establishing their online presence without the overbearing challenges posed by technology. We believe in minimizing the effort from the client and maximizing the value of services delivered. We have a highly qualified and reputed professional team that is highly experienced. Redeem Tech is the Denmark based Company. We have further enhanced our services and products by forming strategic partnerships with some of the most experienced and well-known IT companies in the world. These partnerships allow us to give our clients the type of personal support and hands-on customer service you expect while bringing the hardware and software selections, networking and security solutions, and special pricing that you need to succeed. Redeem Tech offer a wide range of IT solutions, including Digital Marketing, Online advertising, Search Engine Optimization, Social Media Marketing, Search Engine Marketing, Email Marketing, Facebook Marketing, Website Design and Development, Android Apps Development, Graphics, and Logo Design

Read more about Redeem Tech

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