Senior Software Engineer

Salary Competitive
Equity To be negotiated

About us...

At Fullview, we found out that technical customer support is broken so we made it our mission to reshape it. We're building a category defining business that takes the guess away when doing support.


We enable support and engineering teams to:

  • understand their customers issues without doing the back and forth via chat. We do that by allowing them to watch the sessions of their customers including the under the hood info like console and network logs

  • help their customers to solve their issues from with their web apps, by easily starting a multi player screen control, along with audio and video

  • pass on bugs and ux info to engineering teams, with a click of a button, rather than long Jira or GitHub tickets.


Fullview was founded in 2021 out of Copenhagen, but with a global mindset from the get-go. We're a team of 14 ambitious problem solvers and tech enthusiasts, with experiences ranging from product growth, customer success, and software development. We're obsessed about offering a great user experience and we believe that siloed solutions like Intercom, Zoom, Hotjar, and Teamviewer simply don't cut it anymore.

We raised $10m from top investors in the US, Lightspeed Venture Partners, along with a lineup of great founders of billion $ startups (Coinbase, Unity, Spotify, etc)


Tech...

  • Node, Java (only 3 services)

  • Reactive self contained services

  • MongoDb

  • Kafka

  • Hosted on AWS with k8s & AWS Lambda

  • Monitored via DataDog & CloudWatch

  • Exponential system complexity (1 customer generates n customers)


About you...

  • 5+ years developing complex software, ideally JavaScript frameworks (Node.js - TypeScript)

  • Significant experience in building robust RESTful APIs

  • Strong track record in building scalable systems in cloud infrastructures (AWS)

  • Interacted with dedicated real-time bidirectional communication (WebRTC)

  • Comfortable working in a fast-paced environment with limited guidance

  • You enjoy breaking complex tasks down into small deliverables, iteratively

  • You will be working closely with the entire founding team with the mission to shape a world class product experience, therefore we count on you to be able to put yourself in the shoes of our users, customer support teams from around the world


What we offer...

  • 💰📈 Competitive salary and stock options (opportunity to become a shareholder in your first year with Fullview)

  • 🏖 25 days of paid holiday

  • ⚖ Flexible working hours in a hybrid setup

  • 💻 Macbook Pro and accessories

  • 🍔 Lunch at the office

For more information or questions please contact us at dorin@fullview.io

Perks and benefits

This job comes with several perks and benefits

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Equity package
Equity package

Want to be a partner? Look no further.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

See all 11 benefits

Working at
Fullview

Fullview is the fastest way for SaaS companies to deliver delightful customer support experiences at scale. Fullview enables you to instantly see what's happening on your users screen, guide them with in-app video calls and multiplayer screen control. Finally, you can look underneath the hood to understand technical errors and more. We're backed by some of the top investors in Europe.

Read more about Fullview

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