Event Communication Intern

Salary Unpaid

Volt is a small company in rapid growth and change. We are a team of festivals lovers, who are dedicated to making Volt the leading partner in digital solutions for music festivals and events across Europe. With a close connection to our customers, we care deeply about creating lasting impression and memorable experiences. As part of the team you will be joining our CX Manager in implementing and ensuring the customer journey, as well as coordinating our customer communication strategy, meaning dipping into marketing and content creation.

Have you got the customer at heart, an eye for detail, and a way with words, then you might be the candidate we're looking for.


About you

You're driven by creating excellent customer experiences, and constantly look to improve your customer knowledge as well as gaining insight into what our customers are looking for. You look to put your own knowledge to use, and you're not afraid to bring new ideas to the table. As a person you are;

  • Organised and detail-orientated

  • Self-driven and motivated by being part of a team in constant motion with a clear goal

  • Creative and determined

  • Ready to hit the ground running once the festival season hit


What you'll do

  • Help build and improve our customer journey, as well as determent pain points

  • Manage our customer enquiries

  • Coordinate and help implement our communication strategy

  • Create support reports, and communicate action points on behalf of customer feedback


What do we expect?

  • That you have an understanding of communication, coordination and events from your field of study

  • Excellent Danish and English communication skills

  • A working knowledge of Mailchimp

  • That you tried the full festival experience at least once and have a love for music festivals


What do we offer?

  • An unpaid internship with a chance to learn and develop your skills

  • A chance to become part of a young dynamic team with humor and a good social atmosphere 

  • The opportunity of working with Volt on festivals and events during the summer


Practical information 

Work hours: 20-25 hours a week. 

Workplace: Smallegade 52E, 2000 Frederiksberg. 

Start date: 1st March 2023 or according to agreement. 

 

Applicants will be reviewed continuously and the position will be closed once we have found the right candidate. 

For more information or questions please contact us at line.ackermann@getvolt.dk or phone number +4593109121

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Skill development
Skill development

We want to take you from good to great.

See all 10 benefits

Working at
Volt

Volt provides high quality digital services and mobile charging solutions for music festivals and events. Our solutions take us to some of the biggest European music festivals in Denmark, UK and Germany along with partnerships with the major B2C brands within telco, insurance and electricity. We are constantly pursuing new innovative digital solutions to improve the event and festival experience in close dialogue with our more than 200.000 valued customers. At Volt we seek to combine the vibe of a dynamic and very ambitious workspace with the atmosphere of a friendly and social setting. We are a smaller team, therefore we are pulling the load, walking that extra mile and afterwards celebrating the success together across the organisation. We have different profiles with different fields of expertise, and we believe that commitment and sharing this expertise is what makes the team. We love new ideas, proactiveness and the willingness to take responsibility. This goes for both our social scene, as well as in a business perspective. Most importantly we love to include new members to the Volt family, if you can identify with and support these values.

Read more about Volt

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