Our service is an online consumer advocacy service – nonono.com – which helps American consumers resolve complaints with businesses.
Our mission is to fix issues and relationships between consumers and businesses.
Our vision is to become the global de facto platform consumers use to resolve any kind of issue with any type of business in a way that is also fair for businesses.
Our purpose is to show the world how transparency, integrity and great customer service build trust and generates the most love and happiness for employees, customers, partners, vendors and other stakeholders, and how it also delivers profitable results. Our motto is “do the right thing.”
We are looking for a customer service/marketing intern interested in working with startups. The internship is an unpaid position (the founders are also not picking up any salary atm) starting ASAP because we’re growing 15% week-on-week after a recent pivot. All genders with either Finnish or international backgrounds are encouraged to apply.
The duration could be 2-6 months and there is a possibility that if you execute well, you’ll be offered a paid position after the internship.
You would be working in our Tampere office which is located on Platform6, a wonderful startup community and also the home of Tribe Tampere.
Responding to emails and sending follow-up emails
Updating data records
You will learn
Black belt customer service in an award-winning startup
Empathy and nonviolent communication
How customer service can be leveraged for marketing
Flexible working hours (also remote work after an onboarding period)
Beginning every workday by reading testimonials and thank you emails from grateful customers
Front-line work with American consumers
Excellent written and verbal English language skills
Passion for great customer service
Ability to take and give brutally honest feedback – we advocate for radical candor
How to apply
Please send us your CV and cover letter ASAP. We will fill this position immediately when we find a suitable candidate.
In your cover letter, please tell us
Why we should hire you
What are the Top3 accomplishments you’re most proud of (could be anything)
If you have any prior experience of
Working with startups
Interacting with American people
If you have read any relevant books
Successful candidates will be invited to an interview.
Jaakko Timonen, No No No founder
This job comes with several perks and benefits
Easy access and treehugger friendly workplace.
Carve out time for your kids, friends and personal cider projects.
Time is precious. Make it count. Morning person or night owl, this job is for you.
We want to take you from good to great.
Social gatherings and games; hang out with your colleagues.
You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.