No No No is looking for a customer service/marketing intern

Our service is an online consumer advocacy service – nonono.com – which helps American consumers resolve complaints with businesses.

Our mission is to fix issues and relationships between consumers and businesses.

Our vision is to become the global de facto platform consumers use to resolve any kind of issue with any type of business in a way that is also fair for businesses. 

Our purpose is to show the world how transparency, integrity and great customer service build trust and generates the most love and happiness for employees, customers, partners, vendors and other stakeholders, and how it also delivers profitable results. Our motto is “do the right thing.”

We are looking for a customer service/marketing intern interested in working with startups. The internship is an unpaid position (the founders are also not picking up any salary atm) starting ASAP because we’re growing 15% week-on-week after a recent pivot. All genders with either Finnish or international backgrounds are encouraged to apply.

The duration could be 2-6 months and there is a possibility that if you execute well, you’ll be offered a paid position after the internship. 

You would be working in our Tampere office which is located on Platform6, a wonderful startup community and also the home of Tribe Tampere. 

Responsibilities

• Responding to emails and sending follow-up emails

• Updating data records

• Data analysis

You will learn

• Black belt customer service in an award-winning startup

• Empathy and nonviolent communication

• How customer service can be leveraged for marketing

Benefits

• Flexible working hours (also remote work after an onboarding period)

• Beginning every workday by reading testimonials and thank you emails from grateful customers

• Front-line work with American consumers

Requirements

• Excellent written and verbal English language skills

• Passion for great customer service

• Ability to take and give brutally honest feedback – we advocate for radical candor

How to apply

Please send us your CV and cover letter ASAP. We will fill this position immediately when we find a suitable candidate.

In your cover letter, please tell us

1. Why we should hire you

2. What are the Top3 accomplishments you’re most proud of (could be anything)

3. If you have any prior experience of

   1. Customer service

   2. Marketing

   3. Growth Hacking

   4. Coding

   5. UI/UX Design

   6. Writing

   7. Working with startups

   8. Interacting with American people

4. If you have read any relevant books

Successful candidates will be invited to an interview. 

Contact

• Jaakko Timonen, No No No founder

• +358447474400