Looking for a job with meaning? Disior is revolutionizing the way that clinicians use medical imaging data to better help patients and we need you to be part of our exciting growth story!
We are now looking for a self-motivated, active and communicative clinical application specialist with a scientific or medical background.
As the clinical application specialist, you will be handling an assigned portfolio of clients consisting of medical doctors, clinical researchers and radiologists. You will be owning the customer onboarding journey from software installation onwards by ensuring all relevant stakeholders are on-board with our 3D medical imaging software-Bonelogic®.
Developing the customer journey at Disior.
You will own first-line technical support for new users to grow the business.
Working closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
Coach customers to be product experts so they become advocates.
What is in it for you:
Better diagnosis and treatment planning is at the core of healthy human beings. You get to work with an inspiring team building the future of health care and MedTech.
You get the opportunity to grow with us and we give you a lot of responsibility and support you at the same time.
Inspiring customers who consist of medical doctors and clinical researchers who through their own impact want to create a better world.
What we would hope from you:
You have a Master's or Bachelor's degree in a technical/scientific/medical discipline or experience in MedTech. Our clients are primarily doctors and clinical researchers and we need our client-facing team to speak the same language. Experience with 3D image analysis or radiology would be advantageous.
A data-driven mindset. You see value in the information built from the interaction analytics and want to strategically improve our customer operations and grow the business.
Fluent verbal, written and presentation skills in English. Other languages a plus but not necessary
Ideally, you would have some experience in customer success and account management
You are a self-starter, passionate about the impact doctors have on patient lives and the healthcare industry in general.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
We want to take you from good to great.
Kids are the future, go spend time with them.