Mäklarassistent / Customer success manager

Salary Competitive
Equity To be negotiated

Founded in 2017, Habity is a Stockholm-based technology company passionate about simplifying buying and selling homes

With more than 90 000 homeowners connected to our community of homes we will soon release our next chapter. In that chapter you might be the person we search for. If you are a broker assistant and would like to be part of a tech company aiming to deliver customer value on the highest level, we should meet.


Role description

We are looking for a highly-driven broker assistant / customer success manager to join our tech-startup based in Stockholm. Your challenge is to deliver a world class customer experience to all our customers that aim to sell, buy or maintain their home.

We believe technology can revise, democratize and simplify the entire experience of buying and selling homes. Your contribution will be fundamental for the success of the cx-team in the company.

We believe that you are a young star that want to join an extraordinary team that will make history 🏡 ❤️ 🚀


Responsibilities

  • Owning and managing the end to end process of customer inquiries.

  • Owning and managing the end to end process of finding new partners (ex, real estate brokers, home service providers, etc.)

  • Owning and managing the end to end process of open houses

  • Going the extra mile and ”never say no to a client”, to develop customer trust and nurture the talented team around you is key.

  • Being the point of contact between customer and the specialist team (ex, real estate brokers).

  • Work with product development by being the point of contact between the customers and the product team.

  • Working closely with your management to ensure targets are being met and partners are being optimized to align with the business growth plans.

  • Managing time to achieve and exceed tight deadlines and ambitious goals.

  • Be economically aware and managing resources with respect.

  • Never discriminate on the basis of religion, origin, gender, sexual orientation, age or disability.

  • Having fun and sometimes fail.


Experience

  • 1+ years experience as assistant for real estate brokers

  • 2+ years experience in sales and/or customer success management.

  • Entrepreneurial outlook to proactively identify and engage with new partners and customers.

  • Excellent communication skills and ability to manage internal and external relationships and stakeholders, on the phone and in person.

  • Goal orientated with a strong sense that nothing is impossible.

  • Fluent in Swedish & English.


Habity

Founded in 2017, Habity is a Stockholm-based technology company passionate about simplifying buying and selling homes. We are right now building a world-class team dedicated to continue finding ways to simplify and democratize the real estate market.


Starting date of position

August 2022


Contact

Marcus Abler


Website

www.habity.co

For more information or questions please contact us at marcus.abler@habity.co

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Working at
HABITY

Founded in 2017, Habity is a Stockholm-based technology company passionate about simplifying your housing. From the overall market to the services and everything in between.

Read more about HABITY

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