CAVEA.IO is providing AI based sponsorship and advertising measurement for esports and brands. We help companies such as ASTRALIS, FNATIC, HEROIC, TEAM VITALITY, MAD LIONS, ENVY, SENTINELS, EVOS etc make better and more informed decisions based on insights by analyzing the impact of marketing in streaming and social media.

We are looking for an Account Manager to join our commercial team. You are a communicative candidate who is proactive and passionate about esports and gaming, especially with the clients our company serves.

As an account manager you will act as a point of contact for our clients. You will build long-lasting, mutually beneficial relationships with your contacts, always striving to find the answers which best fit the individual needs of the client.

To succeed in this position, candidates should have exceptional communication and domain knowledge of the esports landscape alongside knowlege of digital marketing. In short, you are passionate about customer experience and excited to show our clients how Cavea can impact their mission and operations.

Responsibilities:

• Communicating with clients to understand their needs and explain product value.

• Building relationships with clients based on trust and respect.

• Collaborating with the commercial team to facilitate client need fulfilment.

• Analyzing data to learn more about consumer behavior.

• Maintaining updated knowledge of company products and services.

• Resolving complaints and preventing additional issues by improving processes.

• Identifying industry trends.

• Acting as a client advocate with a focus on improving the buyer experience.

You have:

• Exceptional verbal and written communication skills.

• Ability to collect, track, and analyze large amounts of data.

• Adaptability and strong problem-solving skills.

• Excellent active listening skills.

• Ability to build rapport and collaborate with others within the company and externally.

• Understanding of consumer behaviors and industry trends.

• Extensive, accurate product knowledge.

You are:

• Technically savvy with a thorough understanding of a related technology

A plus:

• You love gaming, esports and marketing