We are hiring an customer success employee for our growing E-commerce business.

Do you like to help people in desperate need of craft beer? Do you like to cater and please a strong community of quality minded craft beer lovers?

The Mikkeller webshop is a fast growing D2C webshop with one of the most developed assortments within beers and fine wines in the world. We ship to most of Europe and are expanding with a webshop branch locally in the UK soon.

Your tasks would include (but not be limited to)

• Handling customer inquiries

• Building strong FAQ's and SOP's for future use

• Ad hoc webshop tasks

  • Creating products in our commerce system

  • Data alignment

  • Purchase orders and inbounding

We don't require previous experience but you must have following qualifications

• Speak and write Danish and English on high level

• Be structured, organized and logical thinking

• Find joy in helping people

• Experience in e-commerce (we use Shopify with Gorgias) is a big plus

• A little bit of knowledge within craft beer is a plus, but not a must

• Intermediate Danish is a big plus. At least Abilify to read and understand danish

You will be working in a dynamic and multi cultural work environment.

Do you see yourself as a fit? Let us know!