About Beleco

Beleco lets you subscribe to furniture for your workspace fully flexible per month from more than 50 well-known suppliers. The suppliers own the products, Beleco rents them out and then we share the profit. The concept brings together high-quality design with simplicity and high availability letting users access items in both shorter and longer time. By maximizing the value of furniture throughout its life cycle, we will transform the furniture industry and develop a more sustainable society. 

We believe in freedom and creating freedom. We believe in beauty and design. We also believe that you should have the possibility to enjoy more than one piece of furniture, but also that more than one person should have the possibility to enjoy the furniture and therefore, prolonging the life of the piece. By doing this we contribute to the circular economy and the natural cycle. When you work with us, you feel pride that one is part of something big. We are changing the world and welcome the new mindset.

In 2016, Marie got the idea of renting out furniture. Sebastian brought his friend Pontus along and the three of them founded Beleco. The vision was to fundamentally transform the way you got and used products.

At the beginning of 2018, Beleco was launched. During 2020 we saw a crazy growth in the number of subscribers and we grew our monthly recurring revenue by an average of 29% per month. Hundreds of well-known companies like Aecom, SEB, Budbee, Filippa K, Pleo, Investor, and Uniqlo all use Beleco.

Day by day we are spearheading towards our goal of being the leading global player in on-demand services for products. 3 years into the journey, Beleco has set the foundation for a new society that is being born — all with the help of new technology and by the curiosity of forward-thinking people.

Join us in challenging the status quo and in creating a new world where you are free to live wherever you want, work wherever you want, and meet whomever you want. A world where you can live life to the fullest and where creativity has no limits and no borders.

The role

Beleco is now looking for a sales-oriented Customer Success Manager with a passion for interior design. The role includes customer support, inbound sales, and growth in systems such as Hubspot, ActiveCampaign, and Intercom. You will work with creating furniture solutions for stylish, sustainable, and creative work environments for offices for fast-growing companies. We believe that you want to help us create a new retail experience that is good for both our customers and the planet. Your daily tasks will include but are not limited to, helping customers who call or chat with Beleco, discussing growth possibilities with colleagues, and what we would focus on to reach Belecos goals, but a big part lies in creating offers to clients who want to furnish their office, event space, or offer home offices.

We are a fast-growing team of 18 people working closely together to reach our goal of being the leading global player in on-demand services for products. We are looking for someone with the same mindset, who wants to create something new and world-changing. 

At Beleco, you will be able to grow further in the role and develop as a person as the company is expanding and new tasks always arise. Therefore we think it is essential that you like working in a high pace and constantly shifting environment.

Tasks will include

• Customer support through chat, email, and phone using Intercom

• Meetings with existing as well as new in-bound customers

• Create offers to clients that consist of furniture solutions

• Having contact with retailers regarding assortment for projects

• Working in Hubspot CRM to handle the customer life cycle

• Working in ActiveCampaing with the customer journey and email automation

Who are you?

We believe that you need to enjoy working in a high-paced environment, keeping several tasks in the loop simultaneously. It's important that you can prioritize your tasks and also be flexible when the daily schedule changes. At Beleco, we work both from the office and remote, so you need to be able to work well in teams both offline and online using tools such as Google Meet, Slack, and Trello as well as working by yourself. We believe that you have a passion for creating furniture solutions within interior design as well as inbound sales towards these customers and enjoy helping our customers, big and small, with any problem they might have.

Requirements

• Talk and write fluently in Swedish and English

• Strong written and verbal communication skills

• Some kind of background within furniture/interior design/sales, or similar

We would love it if you meet these qualifications

• Experience in customer success

• Detail-oriented and analytical

• Demonstrated ability to increase customer satisfaction

• Background within interior sales or sales

Please apply as soon as possible, since we will close the application at the beginning of November to start having interviews. 

Love, Beleco