Client Success Manager

Salary Competitive

What you will bring to the table:

In your role as Key Account Manager, you will be responsible for our clients and projects. You will own their value creation and also work to develop the accounts to grow. You will build a true relationship with the clients from signing, to onboarding, to growing the account and making sure they’re happy.

  • Support our clients' onboarding process, understanding their business, pain points and potential and leading them towards a successful start with our solution

  • Guide them to growth by monitoring KPIs, giving continuous input and thereby growing the business.

  • Gather client product feedback and translate it into user stories and actionable insights for the product & design team

  • Develop great ideas and impressive use cases and share them with your colleagues and our network of clients

  • Support in connecting Soultech to new leads and contacts through your existing network.


Our wishlist:

  • Experience in any type of sales is required for us, it is a big part of our work right now. Experience in B2B software sales would be very helpful.

  • Some type of background and knowledge about our type of working methods and product.

  • An approach full of motivation and excitement to reach goals and build a unicorn.

  • Bachelor’s or Master’s degree completed.

  • Very good oral and written expression in English and Swedish, other languages are helpful but not required.

  • Saas platform experience (e.g Hubspot, Zendesk, Sinch, Shopify is a plus and will make you understand our place in the ecosystem better.

  • You've most likely worked within E-commerce or retail and have a broad network within this industry and have probably been a crucial part of a previous growth success story.


About us and what we can offer you:

We work with our customers to create a personalized experience on messaging channels that can be easily automated and seamlessly integrated into clients existing systems. Being a guide into the new channels for our customers is important to us.

We at Soultech believe that future contact with customers will merely go through chat apps, where the customer prefers to be. Right now, Conversational Commerce is the 3rd big pillar of commerce. This unlocks the full potential of personalization between companies and consumers. Facebook, Google and Apple are betting big on this trend to replicate that of WeChat in China. The time has now come for the western world to adopt this behaviour, Soultech aims to be the number one player in the field.

Soultech is a B2B Saas platform founded by four very experienced entrepreneurs with backgrounds from Acast, Whispr Group, Movesta, Sinch, Etrade.


  • Working at Soultech means working in a fast-moving startup and with smart people that are passionate about their work. We started during the pandemic so we're truly remote first. Although we believe strongly in having fun at work and therefore we have an office in Marbella and Stockholm. It's up to you where you want to be based or flex between the different options.

  • You have the chance to be a part of something big from the very start. We're just getting ready to launch our first products and you will have a big say in the future of the company. If you want to take part in building a tech startup from scratch this is for you, except you don’t have to do the dirty grunt work since the idea, product, team and clients are already in place. It's time to scale!

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💻 Send your CV and personal letter to us and we will get in touch.

For more information or questions please contact us at hello@soultech.ai

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 12 benefits

Working at
Soultech

A whole new way to talk to consumers. Making messaging something as easy as ordering pizza for companies. Through our partnership with Sinch we have exclusive right to an API connecting us to Apple Business Chat, Instagram messaging, FB messaging and Android messages. Soultech's aim is to be the number one pick in this industry.

Read more about Soultech

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