Case Manager - English speaking markets

Salary Competitive

Copyright Agent is a young but rapidly growing company of +35 people working with content creators across Europe, to manage and protect their intellectual property - mostly images and texts - from unlicensed use.

Our company emerged from a deep-rooted respect for people - writers, photographers, and creators of all kinds - who have the talent and courage to be original. We believe it is of the greatest importance to safeguard and value the ecosystem of originality, you will play a crucial role in this.

The time has come for us to expand into the Australian market. As a case manager at Copyright Agent, you will work in a blended 13-person team to protect image copyright online. You will establish our Australian market, assisting with translating documents to a high standard, you will be responsible for handling and processing our copyright infringement cases and handling all the communication with our clients and counterparties via telephone and email. In addition to opening and running the Australian market, you will also be working in our other English speaking markets along side our native English colleague. The position is a full time position.

An average day at Copyright Agent looks like this:

  • Starting new cases alerting counterparties to copyright infringements on their websites

  • Educating counterparties on copyright law and answering any specific questions they have regarding their case

  • Liaising with our clients with updates from the case management process

  • Sending and chasing invoices for payment.

Key competencies

  • Native English speaker

  • A calm and confident telephone manner - it is a requirement that you have experience with making outbound telephone calls.

  • We expect that you have a background in sales (including cold calling) or in legal positions.

  • We expect that you have experience working with targets and you enjoy doing so.

  • A structured approach to work and a curious mind

We offer

  • Working within a rapidly growing scaleup

  • Central location in Copenhagen close to public transportation

  • Social gatherings and activities

  • Skill development

  • Fixed hourly salary and bonuses

Practical information

  • We are not currently accepting remote applications

  • In order to service our Australian market, this role includes some unsociable hours (6am start)

  • You will need to bring your own laptop

  • The start date is as soon as possible

Please submit your CV and brief cover letter

For more information or questions please contact us at

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Skill development
Skill development

We want to take you from good to great.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

See all 9 benefits

Working at
Copyright Agent

We serve originality, always. This is our fundamental principle and it trickles down into every aspect of what we do. Photographers, copywriters, owners of copyrighted material in general, all rely on us to represent them in a world where upholding copyright is a complex and - to most people - impossible job. With an easy-to-use platform, a professional team and an educational approach, we are proving to our continuously growing customer base that safeguarding originality deserves a serious effort all around.

Read more about Copyright Agent

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