About our business:

Mevisio is a platform for visualization and teamwork - we make software for digital touchscreens to simplify and modernize our customer’s daily operations and business management.  Mevisio is highly customizable and modular, and we work with our clients to configure the platform to support their processes and unique needs.  Our customers are predominantly in the manufacturing and healthcare industries and use many principles from Lean Management.

About our team: 

We are close-knit and come from diverse professional backgrounds.  We enjoy spending time together and meet for After Works regularly.  A shared passion we have is learning!  Learning new skills based on your interests and professional goals is both supported and encouraged - everyone here has a passion project or two running at any given time. 

About the role: 

As Mevisio continues to grow both internationally and within Sweden, we are searching for an Implementation Specialist in Stockholm to join our Customer Success Team.  We at Mevisio call this role 'Implementation Specialist', but you might know it as 'Solution specialist', 'SaaS specialist’, or ‘Delivery Engineer’.  

In this role you will be responsible for working closely with clients to customize Mevisio according to their business requirements, taking part in build iterations, and helping clients find creative solutions to their problems. 

What you will do:

• Configure the Mevisio platform to meet customer requirements

• Configure, test, and deploy integrations with a variety of systems

• Participate in technical workshops with clients, where you will assist in gathering and defining customer requirements as part of the project team

• Assist in resolving maintenance-related issues and provide ongoing technical support to customers after Mevisio has been implemented. You would not be the “front line” of customer service, but would be supporting in the background. 

• Run developer training sessions with customer employees.

• Work with colleagues to continuously improve our processes 

Relevant skills and experience: 

• BSc degree in Computer Science or related field, or equivalent practical experience

• Basic coding ability in JavaScript

• Troubleshooting and problem solving abilities

• Consultative, solution-oriented approach to customer interactions

• Ability to work independently on day-to-day responsibilities, as well as in a team environment working towards shared goals

• Detail-oriented, the ability to test and re-test your work is key!

• Knowledge of Lean methodologies is a plus, but not a requirement

• Communicate clearly both in English and Swedish, additional languages are a plus

Our location: 

Our Stockholm office is based in Convendum at Humlegården, which offers both a wonderful, dynamic working environment, excellent amenities (yes, there is a gym in the basement!), and close access to the subway.