Senior Account Executive (AE) - Nordics

Salary Competitive

INTRO

As a Senior Account Executive at Solvemate, you’ll drive our growth by leading the expansion into the Nordic region. You’ll own the end-to-end sales process from prospecting to signature and expansion, challenge and improve our consultative sales process, and work closely with our CSM team to drive customer education and satisfaction. The market for chatbots is still growing. Be part of paving the path and join us on our mission to enable meaningful conversations in customer service.


YOUR JOB

  • Take full ownership for the Nordic region, with a focus on Scandinavia

  • Position, negotiate, and close new high-velocity deals (€25-60K ACV) and larger enterprise contracts (€100K+ ACV)

  • Work closely with our SDR for the Nordics to develop punchy outbound campaigns to drive new sales opportunities

  • Develop and manage new business relationships. Conduct research, identify key players and tailor your message accordingly

  • Shape and spearhead expansion opportunities with existing customers

  • Work closely with Customer Success and external partners to resolve customers’ challenges and identify growth opportunities

  • As our only AE in the Nordic market, you’ll help refine our sales model to shorten the sales cycle and increase the ACV


YOUR QUALIFICATIONS

  • You can identify with our company culture (https://fredknowsit.atlassian.net/wiki/spaces/PUB/pages/18284609/culture+deck)

  • 4+ years of B2B SaaS sales experience and a minimum of 3 years in a closing role

  • Scandinavian mother tongue, with the ability to conduct business in Norwegian, Danish, and Swedish 

  • Fluency in English (German is a big plus, but not a hard requirement)

  • Excellent oral and written communication and presentation skills

  • You have an entrepreneurial mindset as you will drive iterations in our sales process and also iterate the sales messaging

  • You can sell both virtually and in the field

  • Willingness to travel (up to 25%)

  • Hard working, precise and persistent, as well as having a “go-getter” mentality

  • You possess a curious mind and love learning

  • You are passionate about startups and technology

  • Excitement about AI/Machine learning and the benefits it can bring to customer service organisations


ABOUT US

What do we do?

Enabling meaningful conversations.

Solvemate enables brands to deliver quality customer service through meaningful conversations. Our customer service automation platform is powered by smart conversational AI that allows companies to create chatbot conversations so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market. Brands benefit from a personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights. 

Solvemate is trusted by brands such as On, musicMagpie, ARMEDANGELS, and JustPark.


Why work with us?

First and foremost: the people. You are spending a lot of time with your peers. You should deeply align with our culture deck and understand why it is important that we have made it that explicit. We are truly working in an atmosphere of transparency, candour, and teamwork mixed with some curiosity - all committed to achieve our long-term big hairy audacious goal. 

In addition to working with great colleagues, you can shape the future of a product that makes both the service better for consumers and jobs better for service agents. Be part of our growth story. We’re onto something and would like to take you on the journey. 

We also offer competitive pay, flexible working hours, team lunches and team events, off-sites, and all the other cool amenities of a young high-tech company. 


Remote Option: We are currently offering the possibility to work 100% remotely from countries with time zones that are +/- 2 hours from CET!

For more information or questions please contact us at n.kent@solvemate.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Skill development
Skill development

We want to take you from good to great.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

See all 13 benefits

Working at
Solvemate

Enabling meaningful conversations. Say hello to customer service on tap. Our service automation platform has the highest self-service rates on the market. Instantly resolve repetitive requests and answer even highly personalized questions around the clock to skyrocket your CSAT. Ready to unlock your full-service potential?

Read more about Solvemate

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