QA Specialist with interest in customer interaction

Salary Competitive

Do you value quality assurance within medtech, but are missing more direct contact with customers, and to actually see how your work impacts others?

Then we have an exciting opportunity for you!

We are looking for a new colleague, we will play an important role in assuring that the company lives up to quality- and regulatory requirements, while still remaining agile. Your primary focus will be on post-market surveillance, usability engineering, complaint handling and CAPA.

Visiana has developed the software BoneXpert which through artificial intelligence automatically interprets a digital X-ray of a child's hand. BoneXpert determines how old the child is according to its biological clock, and this is used e.g. in relation to growth hormone treatment, and to predict how high the child will become as an adult. This interpretation was traditionally performed by a radiologist, but our software is able to replace the radiologist's work. The software is already Class I CE-marked, but will within the next 2-3 years switch to Class IIa under MDR.

Relevant qualifications

  • A relevant technical education.

  • 2-4 years of experience from Medtech industry.

  • Experience with medical devices.

  • Good knowledge of ISO13485:2016 / MDD / MDR.

  • Interest and willingness to work systematic and document work in our QMS.

  • Interest in contact with authorities, customers and external quality assurance experts.

  • Interest in new technologies and to streamline processes where it makes sense.

  • You can work independently and also engage in a constructive interaction with your new colleagues.

  • You have excellent English skills .

  • You have good analytical and technical skills.

Fields of responsibility

  • All aspects of post-market surveillance.

  • Usability engineering related to release of new versions of our product.

  • Handling of CAPA-proces.

  • Complaint handling, hereunder also do statistical reporting of incidents, feedback and handling.

  • Technical customer support.

  • Preparation for audits related to MDR and FDA

In the first three weeks, you will build a thorough knowledge of the product in collaboration with your new colleagues and learn to work with our tools. You will then build up the remaining PMS documentation so that regular reporting can be done (including CAPA and complaint handling). In the learning phase, the focus will gradually shift from internal documentation to you helping customers and contributing to improved user experience at the product level. The work typically takes place in groups of 2-3 people, possibly. with the assistance of an external consultant.

For more information or questions please contact us at or phone number 31558822

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Skill development
Skill development

We want to take you from good to great.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

See all 7 benefits

Working at

Visiana helps radiology departments achieve automation through machine learning and medical imaging technologies. A routine task in radiology is the examination and interpretation of hand X-rays to determine the skeletal maturity (i.e. bone age) of a child or the bone health. This is a time-consuming task, prone to considerable inter- and intra-rater variability. Our main product, BoneXpert replaces the cumbersome use of a radiographic atlas with an automated and quantitative solution.

Read more about Visiana

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