Playtomic is Europe’s largest racket sports App for players and clubs. The app is available in Google Play and Apple Store. The goal of Playtomic is to socialize sports practice: through the app, players can book courts, find other players with similar skill levels, and join a social community dedicated to playing. Since its launch in 2017, Playtomic has earned the trust of national and international investors, consolidating it as one of the main European players in sports digitalization. Playtomic has been called Spanish unicorn in 2021, you will find more than 80 co-workers around the world with headquarters in Madrid and offices in Milan, Lisbon, Sweden and Mexico.
About the role
As a Customer Success Manager, you will be the responsible of the retention of the clubs in your area.
In order to achieve great results you will design and run strategies to increase the customers health and the most important KPIs for the company.
A great Customer Success Manager is able to create strong relationships with customers and to build a productive network. Playtomic customers are sport clubs and players, that is why it is important to have experience in the racket sport industry to better understand its characteristics and to better perform in this role.
Our ideal candidate
A proactive and customer-oriented attitude
Experience in the padel industry
Fluency in Finnish and English
Plus: Experience in sport event management
Plus: Experience in a digital company
6-month contract with option to convert to permanent contract
Flexible working environment
Be part of an international team in continuous expansion.
Join us, life's better when we play together!
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
We want to take you from good to great.
Kids are the future, go spend time with them.
You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.
Your local office is your anchor point, thus, we placed it centrally at your convenience.
Dogs, turtles or goldfish are welcome in the office as long as they want to cuddle every now and then.