Customer Success Manager

Salary Competitive

QuickOrder is a fast-moving SaaS startup. We are the creators of the world's first groundbreaking Restaurant OS, combining Point of sale, staff management, online ordering, and table reservation. We enable restaurateurs run a more profitable business and improve revenue by utilizing guest data, turning visitors into regulars.

We believe that a great workplace is a workplace combining skilled colleagues with hard work. Our core philosophy is freedom and responsibility, which we believe make the happiest and highest performing workplace.

Our Customer Success Team owns the client from the beginning and the rest of our relationship. This means that we support them from A to Z, no matter what the issue or opportunity is.

You can expect a wide spectrum of tasks and exciting opportunities every day.

We expect you to work effectively and take responsibility, so our clients feel well served.


Primary tasks:

  • Taking care of your own portfolio of clients

  • Onboarding of new clients

  • Advising our clients in how to achieve success with our products

  • Supporting our clients via our incoming channels (phone, chat, email)

  • Deliver good service and make sure our clients get the attention and help needed

  • Upsell our products to existing clients


We support each other in the team, and make sure that we use and develop your strengths and competencies in the best way.


You need to:

  • Enjoy juggling multiple balls at once.

  • See opportunities and solve problems.

  • Be good with people and have a natural ability to make conversation frictionless and calm.

  • Have a commercial mindset.

  • Have experience within service, sales and/or support.

  • Be fluent in Danish and English, both spoken and written.


We look through the applications continuously, so do not hesitate to apply today, if this job sounds like the right fit for you.

For more information or questions please contact us at mbr@quickorder.dk or phone number 27262356

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

See all 13 benefits

Working at
QuickOrder

QuickOrder provides an end-2-end solution for restaurants and cafes consisting of POS, Online ordering, schedule planning and table booking. Everything is interconnected making sure all data is gathered in one big backend, we apply machine learning to the data to make business recommendations on guest experience, staffing, etc. QuickOrder is a fast-moving company where people with excellence strives. Key traits:We love these 5 key traits in our fellow colleagues: Curiosity High work capacity and moral Big empathy Self-awareness Integrity In QuickOrder we look at our selves as a  pro sports team, and not a family. In a family, there is unconditional love but in a sports team you need to perform in order to be a part of the team if one guy or girl on the team falls through the whole team is in danger of doing so too. The QuickOrder team: in the QuickOrder team, all colleagues are extraordinary at what they do and excellent collaborators. The value and satisfaction of being a part of such a team are tremendous. Our vision of a great workplace doesn't consist of exclusive roundtable meetings with expensive catered food, gym facilities, fancy office spaces or frequent parties with colleagues. Our version of the best workplace is a team were working towards and pursuing a common goal and vision creates the real value. Therefore we decide to spend on that, instead of fancy dinners or crazy parties. We believe it is on such a team that you learn the most, perform the best, improves the fastest and have the most fun. At QuickOrder collaboration and trust is thriving and are an essential part of the team. There is no room for " brilliant jerks" the cost to the teamwork is simply too high. succeeding as a part of QuickOrder requires being effective, not working hard. A, B performances with tons of work put into it make for a mediocre result whereas a truly excellent performance doesn't need a ton of work in order to make a great impact. Freedom and responsibility: Our goal is to inspire people, more than to manage them. We believe that great performers that are part of a team know the better solution, and therefore it's not the managers' duty to tell how things should be done, but merely to set the context so that the employee can find the best possible solution. We trust in freedom, and constantly tries to take new actions in order to improve the amount of freedom our employees possess, some examples of what we do are:Employees got an unlimited amount of vacation (only 5 paid weeks)Our policy vacation is " take vacation, and use ALL of your 5 weeks)Employees get tailored work hours that fit their work/life balance Our policy for spending, travel, and other costs is very simple: "Only spend like you would your self, and always spend in QuickOrders best interest"

Read more about QuickOrder

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