Customer Marketing Manager

Salary Competitive

Access every thing. Kisi builds mobile access systems that let businesses access, share and monitor their physical spaces. We envision a world in which access is fully digitized, easy to manage, and not constrained by keys, cards, fobs or transponders. We offer state of the art apps that make sharing as convenient as entering an email address.

Kisi is looking for a Customer Marketing Manager to streamline our customer processes and enable them through marketing content. This person will initially focus on our priority sales channel (resellers) with the goal of increasing the amount of partners and referred projects from resellers.

 

Responsibilities:

  • Develop a deep understanding of our audience and accounts and analyze what content is needed to drive conversions

  • Own the partnership resources: Create and manage content campaigns based on funnel stages

  • Work with our sales and success reps to understand key areas of improvement in funnel conversion

  • Develop activation campaigns to reach new partners or lead categories with our marketing toolset including email automation, webinars and others.

  • Build and own the onboarding process

  • Analyze related categories and best practices in the market and identify potential partner technologies as well as validate ideas for new product or content opportunities. Summarize analysis in report slides and present to different internal teams.

Requirements:

  • Ideally 2+ years job experience in marketing, training or strategy

  • Able to navigate uncharted territory- comfortable with building a process as well as dealing with changing company processes (previous work in start-ups would be beneficial)

  • Technical understanding in order to convert product knowledge into enablement material

  • You’re oddly passionate about IoT / security products, and you get excited about partnership opportunities

  • Strong analytical skills

  • You possess excellent and compelling verbal and communication skills and style

  • You’re a positive and data focused person

  • You’re an entrepreneur at heart looking to grow into a partnerships position

Why Kisi?

  • Real impact: your contributions matter, and your impact will reach customers within a few weeks of onboarding. We have quick turnaround times and enjoy working under reasonable pressure.

  • You’re in for the full picture, from understanding and enhancing project requirements to building and verifying that your solutions work.

  • Work hard, play hard. Competitive salary, benefits & wellness programs, yearly company bootcamps, but also a lot of heavy lifting and crunching. We want to go above and beyond.

  • Anything but ordinary. We’re a fun (& kinda geeky), international crew with offices in Brooklyn and Stockholm as well as teammates all around the world.

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Wellness
Wellness

Strengthen your body with office yoga and handstands or leave your body in good hands by our masseuse.

See all 14 benefits

Working at
Kisi Inc.

Access every thing. Kisi is one of the major disruptive players in the access control industry, bringing a fully cloud based approach to managing and monitoring physical security for offices and many more highly frequented spaces. We envision a world in which access is fully digitized, easy to manage, and not constrained by keys, cards, fobs or transponders. We offer state of the art apps that make sharing as convenient as entering an email address. We re-built door security from the ground up, and want you to share our passion for taking access control to the 21st century. We’re fun to work with, believers in mobile and IoT, and located in the US, Sweden, and some more places around the world!The product is ready for scale and it is a greenfield opportunity to disrupt a 20 year old facility driven market with an IT centered 10x better product. We have our annual Kisi Kamp with the whole team, as well as team lunches and events! Customers are typically office buildings, gyms, gated communities, and smaller municipalities with shared spaces, and our biggest markets are the US and Canada. The Kisi team works from 15 countries and represents 30 different nationalities. We boast a New York HQ, a Stockholm office, and a global remote team spanning America, Europe, Africa, and Asia. We're purpose-driven and lean on Kisi's mission, vision, and values. Our people connect over our weekly lunches, annual meetups, and inspiring team events. At Kisi, you will have the freedom to do your work in the way you work best. There’s a flat hierarchy (work alongside our co-founders Carl, Max, and Bernie!), a strong sense of ownership, and the freedom to get creative. We also try to limit meetings as much as possible, so you can have dedicated focus time. Our mission is clear: ensure ease of facility access and remote space management, providing access systems to create a secure future where spaces are connected and accessible without boundaries.

Read more about Kisi Inc.

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