Customer Engagement Manager

Salary Competitive

The Position

As Customer Engagement Manager your role is to seek out and engage “good fit” companies through strategic prospecting. You are responsible for the identification of relevant new business opportunities, pursues these opportunities in the market and carry the baton in the beginning of the sales cycle.

When connecting with a prospect you will learn about their business challenges to determine whether Anthill’s SaaS products will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of Anthill’s products and gain interest in a deeper conversation.

You will report to the VP of Anthill Technologies and have a working relationship with the Anthill Commercial team.

Your key responsibilities include:

  • Lead and drive business development within Anthill Technologies by generating new sales opportunities through various prospecting and account penetration strategies

  • Lead the growth of client relationships, ensuring quality work and identifying and pursuing more business opportunities.

  • Manage sales pipeline to ensure accurate and adequate lead inflow to reach targeted sales objectives

  • Build and nurture strong relationships with senior stakeholders

  • Stay abreast of the competitive landscape and emerging technologies

  • Work closely and collaboratively with the VP of Anthill Technologies to develop and implement appropriate sales strategies and plans

  • Work collaboratively with Marketing to develop and implement appropriate prospect marketing tactics

  • Prepare accurate sales quotes, develop and present product demonstrations and proposals to clients in a professional and confident manner

  • Support the development of implementation proposals, statements of work, and contract negotiations

  • Ensure customer satisfaction, making sure the delivery organisation deliver on time and to expected quality

Your profile

To thrive in the position, you have a strong flair and interest in communicating views on development potential for your clients and are a persistent profile with a true desire to succeed.

You have a degree within business, marketing, digital or a similar area with 5+ years of sales experience focused on new business. You are experienced in selling On-Demand, SaaS (Software as a Service) solutions or subscription-based products. You have strong communication skills, especially within pharma sales and marketing, solid stakeholder management and negotiation skills, and experience in supervising and managing multiple projects at the same time

Moreover, you have a technical and digital interest and curiosity. You are able to comprehend digital topics and specialized information. You are characterized by a high independence, come with an impressive development ambition and are a true problem solver, who continues the work despite any challenge that may come. By paying attention to detail, you make sure that your work is always executed accurately and thoroughly and find it natural to deliver against set objectives and make sure to include both your clients and team in your projects. At last, you hold a business-oriented mindset, which you are eager to use in order to develop Anthill Technologies, ensuring interesting growth and performance for both the company and clients.

As you will be part of an international team, it is essential that you grasp the English language to perfection, verbally as well as written, and naturally communicate, present, and negotiate with both clients and colleagues.

For more information or questions please contact us at pro@anthillagency.com or phone number +45 70 20 26 25

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Free coffee / tea
Free coffee / tea

Near public transit
Near public transit

Social gatherings
Social gatherings

Free office snacks
Free office snacks

Pension plan
Pension plan

See all 9 benefits

Working at
Anthill

Anthill is a transformational content excellence company. We partner with pharma companies to build content ecosystems that power HCP engagements around the world. In this way, we empower you to meet growing HCP expectations for high-quality, personalized experiences. Our work comprises both an internal focus—unlocking the potential for excellence in your marketing organisation—and an external HCP focus that optimises content delivery, relevancy, and performance. By applying content excellence principles and technologies, Anthill enables you to speed MLR approvals, increase content production volume for omnichannel strategies, and drive the rapid creation of tactics like eDetailers, approved emails, websites, and automated engagement solutions.

Read more about Anthill

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