Operations Manager to insights tech company

Salary Competitive

Opeepl is a quantitative consumer insights agency delivering actionable insights for consumer brands. We are developing rapidly and now offer insights from more than 150 countries activating more than 800 million respondents globally via smartphones. Our end-to-end framework includes questionnaire development, translation, scripting, survey setup & sampling to actionable consumer insights in our reporting using our proprietary and innovative Dynamic Sampling technology. Today we work with clients such as Ford, General Mills, Coca Cola and Danone.

 

We are looking for an operations manager to lead and develop the operations team. You will work with the vital parts of clients research projects including questionnaire development, survey scripting, set up and sampling monitoring for our global clients. You will lead a team of two parttime operations assistents. To be successful as an operations manager, you should possess excellent planning, analytical and detail-oriented skills. It is an advantage if you have knowledge/experience in consumer insights. The research executive will work closely with the commercial team and the CEO/CTO to optimize to Operation teams processes and tools.

 

The Job

  • Develop and consult about consumer insights questionnaires for client projects

  • Script and set up surveys for global clients on our platform

  • Monitor and handle sampling performance with our app networks

  • Develop best practice standards for different project types

  • Inspire and educate your team, colleagues and clients for better insights creation

  • Perform data quality checks on research projects

  • Become the internal “go to” questionnaire knowledge expert for the commercial team

You

  • You probably have a BSc or MSc in marketing/research from a business school

  • 2 year working experience or a high performing graduate

  • You excel in working under pressure, can prioritise and handle multiple tasks

  • You have the ability to optimize and develop the operation function

  • You have excellent planning, analytical and detail-oriented skills

  • As a person you are open, responsible and thorough

  • You like an informal and young environment but can also be focused when needed

  • Fluent in English

Application

Please add your grade transcripts along with your CV.

For more information or questions please contact us at morten@opeepl.com or phone number +45 24289576

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 11 benefits

Working at
Opeepl

We are a quantitative market research agency delivering the consumer insights our clients need in a fast-moving world powered by increasing individuality, the rise of sub-segments, and the constant request to do more with stagnating resources. Through our end-to-end framework we help our clients ask the right questions, survey the right consumers and sample cross-nationally with our proprietary Dynamic Sampling technology to deliver their actionable insights. We offer insights from more than 150 countries activating more than 800 million respondents globally via mobile devices and we work with companies like Google, Nestlé, JustEat, Coca Cola and many more. We are an enthusiastic international team working globally out of Copenhagen. In 2020 Opeepl was awarded growth "Gazelle" by the DK Financial Times equivalent Børsen with a profitable growth of 371% from 2017-19. We are a team of highly skilled professionals working from 4 core values that apply in both our internal approach to our every day work and externally in our relationship with our clients: 1) People first Everything we do is about people; we survey people to help our clients solve their challenges and answer their questions. We care about those relationships; we work to provide the best experience for the respondents and our clients who we believe in building real relationships with. Thus, we are conscientious in offering our clients a personal and professional experience. Being individuals with both a professional and personal life is what makes us special, so we only feel successful when the two are balanced: we value work-life balance, an informal tone in the office, we joke with each other and keep in mind to be both personal and professional. 2) Collaboration The best results come from a strong long-term collaboration. That is why we take pride in listening to our clients’ needs and desires for consumer insights to design the best approach for them. As a trusted partner our clients can rest assured that we take their business as seriously as our own; we guide them to do better, will tell them when they are about to make an unfortunate decision and we engage with them to find the right solutions for their challenges. We are a team of very different and unique people and that is our strength; it is our individuality that brings Opeepl to live. We all have our individual expertises and it is by joining our forces we create the magic. With a mini-CEO approach we trust in each others’ competencies and take responsibility for the tasks at hand and work to make our colleagues and clients proud of us; by bringing our best and taking responsibility for reaching our goals - not just our individual goals but also our common goals as Opeepl. 3) Efficiency Time is the most valuable asset, so our greatest pleasure is to deliver the right foundation for our clients’ commercial decision-making in a time-saving but quality-upholding way. We also value our client’s time when we plan their projects, set up meetings and when prioritizing being available. We are all busy and we all want things to get done fast and well. Conscientious of how we want others to respect our time and schedule, we prepare for meetings, we strive to find easier ways to do things, involve the relevant people in a discussion or decision, and we try to solve issues ourselves before involving colleagues or managers. 4) Evolution We continuously work to better our offers and technology in every aspect and to meet the evolving market research needs of our clients – and we love to be ahead of the pack. We learn every day and new possibilities arise over time. We welcome new technologies and approaches; we share knowledge, feedback and discuss possibilities, and we actively seek and share knowledge within our field.

Read more about Opeepl

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