Customer Success Estonia

Salary Competitive

Customer Success Manager

Treamer Estonia Full-time

Treamer is a Finnish, digitalised company in the new era of the staffing industry. Treamer has the shared passion of developing services and creating new methods to work through technology. 

With Us You Have The Opportunity To 

Be part of an award-winning startup, providing an on-demand staffing platform to connect businesses looking for casual labour with the members of the Treamer app.The essential idea of Treamer is to help people and companies towards their dreams by digitally enabling them to confluence. We dare to dream big and always aim for the extra mile. Now the target is to be in 2025 the biggest platform employer in Europe! 

What You Do In This Role 

As a Customer Success Manager you will be a part of a goal-oriented sales team, operate closely with the clients and support our sales. The position requires systematicity and the ability to juggle multiple tasks at once. The daily tasks consist of proactively contacting clients in various different channels and a wide range of client-related administrative tasks; from product support to building new operating models.

What do we have to offer

We offer you a unique opportunity to work amidst extremely meaningful affairs. Meeting new people has become digitalised and employment services are following this trend. As a part of Treamer, you get to influence and ease the employment of people, bona fide. In addition, we offer a permanent, full-time job in a rapidly growing company, a competitive salary (base + provision) along with an energetic team to support your job. You get to be a part of an ambitious team, whose goal is to nurture Treamer to become the market leader of Finland, followed by that of Europe.

What do we wish from you

Are you brave, hungry to learn and not afraid of fast pace and constantly changing situations? Continuing development is a typical attribute for start-ups as well as the need to always do things differently and better. Hence, incompleteness must be tolerated. Treamer operates in the staffing service industry, so you should also be gregarious. In order to succeed as our new Customer Success Manager, you need to have exceptional verbal and written skills in Estonian as well as in English. Russian language knowledge is an advantage. You want to be in the front row of the change enabled by technology and you thrive when given the freedom and responsibility.

You should have acquired successful experience in fast-paced, multi-channel customer work with the orientation towards sales and results. Past experience in recruiting and human resources is a bonus.

Why Join Our Team 

You will have a lot of challenges and possibilities for professional development. Treamer platform that connects jobs that need doing with local workers who are ready to work right now, is the world’s fastest staffing app. You have an opportunity to improve and contribute to a digitalizing staffing industry. Also be part of our team at Treamer, that has the shared passion of developing services and creating new methods to work through technology. We dare to dream big and always aim for the extra mile. You will be working in an international team supported with innovative and committed employees. Flexible working hours. Time is precious and make it count. Morning person or night owl, this job is for you.

 

Our Brand and Culture - What We Do Is Who We Are 

Direct 

We are direct and fair; everyone should speak up, be heard, and feel welcome to give their 100%. Be their authentic selves. We are honest, even if it sometimes hurts, because it makes us better and stronger as a team. We must be transparent in all our actions and be a positive example to the rest of the world.

Empowering 

Treamer is an engaged work community characterized by encouragement, support and care. We embrace diversity because inclusion provides better possibilities for all jobs and talent to meet. By fostering active presence, we can empower more people and change the world one individual at a time. 

Fast 

The speed of our operations has a direct link to our growth. Action and determination to work hard will be measured by our success. We act fast, but our moves are strategic and calculated. Rather than just responding to changes in the marketplace, we anticipate and build scenarios for the future. We are a bunch of focused, driven people willing to outsmart the competition. 

Fearless 

Our goals are audacious and we pursue them fearlessly. To challenge how the world sees gig employment and to transform existing thinking and trenched conventions takes courage. To disrupt we must be creative and innovate. To win we must dare to be extraordinary.

 

For more information or questions please contact us at liisi@treamer.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Equity package
Equity package

Want to be a partner? Look no further.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

See all 9 benefits

Working at
Treamer Oy

TL;DR see our videopitch: https://youtu.be/GzusL5saTLI The multi-billion dollar blue collar industry is facing a major labor shortage. The traditional staffing services keep talking about employment mismatch but at the same time 4.4 billion people are online. Treamer is Helsinki based startup that turns the members of its app into on-demand workforce for casual jobs, empowering people to work when they want and businesses to find the help that they desperately need. We serve driven individuals and forward-thinking companies looking for immediate solutions to their need to either work or get work done. With the help of our latest funding, we are preparing to expand our business beyond the Finnish borders. “Modern people meet online. Staffing and recruiting services are strongly following this trend. Soon most of the employees will be available only online. We help both companies and employees reap the benefits of the phenomenon, such as speed, flexibility and transparency. With the COVID-19 crisis, the labor market has changed and the parties need new tools to prosper. Treamer platform offers equal opportunities for everyone to succeed.” [Treamer CEO Peter Sazonov] Our target is to be in 2025 the biggest platform employer in Europe. What We Do Is Who We Are - continue reading if interested to get an idea of our culture and values. Direct We are direct and fair; everyone should speak up, be heard, and feel welcome to give their 100%. Be their authentic selves. We are honest, even if it sometimes hurts, because it makes us better and stronger as a team. We must be transparent in all our actions and be a positive example to the rest of the world. Empowering Treamer is an engaged work community characterized by encouragement, support and care. We embrace diversity because inclusion provides better possibilities for all jobs and talent to meet. By fostering active presence, we can empower more people and change the world one individual at a time. Fast The speed of our operations has a direct link to our growth. Action and determination to work hard will be measured by our success. We act fast, but our moves are strategic and calculated. Rather than just responding to changes on the market, we anticipate and build scenarios for the future. We are a bunch of focused, driven people willing to outsmart the competition. Fearless Treamer is an engaged work community characterized by encouragement, support and care. We embrace diversity because inclusion provides better possibilities for all jobs and talent to meet. By fostering active presence, we can empower more people and change the world one individual at a time.

Read more about Treamer Oy