Head of BD & Customer Success - Remote (Europe)

Salary Competitive

About Game Analytics

From indie developers, games studios, to established publishers, GameAnalytics is currently the #1 analytics tool for anyone building a mobile game. Our network includes +100,000 games, which are played by more than 2 billion people each month.

What’s our mission? To help game developers make the right decisions based on data. And by joining our team, you’ll be working on new and innovative products to help tens of thousands of people in the industry do just that.

About the team

You will be running the business development and customer success team at the heart of GameAnalytics. This key team will identify, qualify, and convert customers to the best analytics setup for their particular use case. You will work closely with the product team and cross-functional project leads to ensure that products & services go to market effectively and continue to grow. You will also ensure our users have access to industry-leading technical support, that is responsive, savvy, and delivers excellent customer experience.

What we are looking for

  • Hire and manage additional resources on the team to drive BD efforts, customer success, and technical support;

  • Drive efforts to meet revenue targets and growth KPIs;

  • Work with the team to manage customer and opportunity pipeline, and ensure business targets and growth KPIs are achieved across product lines;

  • Ensure our tool set for go-to-market and CRM (Salesforce) is streamlined enabling the business to track progress, and reach its goals;

  • Develop and implement go-to-market and customer acquisition strategies;

  • Work with our top studios and publishers to find business opportunities, and convert customers to new product lines;

  • Coach the team to drive the adoption of our services. Act as a ‘player coach’: willing to roll up your sleeves and contribute when necessary, always leading and coaching through your personal example;

  • Manage the BD & Customer Success budget, and ensure business priorities are met within the assigned time & resources

  • Attend training, seminars and workshops as and when deemed necessary.

Requirements

  • 5-10 years experience in mobile gaming or the mobile advertising ecosystem

  • Proven track record of driving revenue and business growth

  • Demonstrated management and leadership abilities

  • Excellent technical understand and ability to work with mobile game developers and data engineers

Desirable

  • Experience working with Salesforce

  • Science degree, especially Computer Science or related

  • Multiple languages – e.g. French, Turkish, Russian, Mandarin, Spanish

Benefits

  • Remote working flexibility – or part time remote

  • (When in office) Food, snacks and drink

  • Entertainment Area

  • 25 Days paid holiday (excluding bank holiday)

  • Company sickness leave

  • Parental and guardian leave

  • Additional compassionate leave

  • Work-from-Anywhere” Scheme

  • Learning budgets

  • Monthly social nights

  • Expense phone bill

  • Cycle to work scheme

Please note that for remote roles located outside of the UK and Denmark, you will be hired under a PEO arrangement. This is to ensure that our benefits are not in violation of local employment laws.

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 15 benefits

Working at
GameAnalytics

GameAnalytics is one of the world’s most popular analytics tools for games, used by indie developers, games studios, and established publishers around the world. Our network is approaching 100,000 games, which are played by more than 1.2 billion people each month. Since our launch back in 2012, GameAnalytics has received over $8M in funding from high-profile tech investors, including Michael Arrington (Founder of TechCrunch) and Jimmy Maymann (CEO at Huffington Post). In 2016, the company was acquired by the leading mobile advertising company, Mobvista. For more information, visit https://www.gameanalytics.com

Read more about GameAnalytics

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