Customer Success

Salary Competitive

A little about Scope. Scope makes it easy for brands to find and manage influencers. We focus a lot on user experience, ease of use and efficiency. We have customers around the world, and are now looking for people that want to build a global company with us.

 

We are looking for someone that loves tech, brands and startup. Most important is that we like working together and that you want to grow Scope with us.


Your job will be to make sure our customers are super happy.

What you will do:

  • Manage and support Scope customers

  • Support customers (technical issues, bugs or any problem they might have)

  • Build strong relationships with customers

  • Communicate new features

  • Proactively identify potential added value (current features or upsells) in order to give greater value

  • Analyze customer behaviour to identify improvements

  • Collect and share product feedback from customers


You:

  • Positive attitude and eager to help brands succeed

  • Good understanding of the influencer marketing space

  • Driven to learn

  • Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment

  • Mediocre humor (optional, it’s more what you can expect from us...)

  • Must have: EU work permit

  • Fluent in English and Swedish

Bonus:

  • Understanding of SaaS

  • Upsell and renewal experience 


Why us?

  • New but already proven product with fast growing revenue

  • We like to go away for a week now and then to work together in a completely new location somewhere in the world

  • Chance to be part of a company that could become global

For more information or questions please contact us at paiame@scopeapp.io or phone number 0707343253

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Working at
Scope

Scope is a search engine that makes it easy for brands to find influencers. Our mission is to make influencer search accessible to all brands worldwide.We started building Scope about one year ago with our first customer Nakd. Since then we've signed many of the experts working with influencers such as Ideal of Sweden, Stronger, ICANIWILL, Gina Tricot, Filippa K, Odd Molly, Löwengrip, Richmond & Finch, Junkyard among others.

Read more about Scope

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