Product Specialist / Sales Engineer

Salary Competitive

Screenful is a data analytics & visualisation startup based in Helsinki and Yerevan. Our analytics tools and visual dashboards are currently used by hundreds of customers in 40+ countries. We're now looking for an entrepreneur minded individual to join our team. You would be working in a customer facing role, helping our customers to start using our product and get value out it.


We’re currently a team of seven with background in technology and want to strengthen our team with a Product Specialist / Sales Engineer who can help our customers to onboard and get most out of our product. Your daily duties would involve managing the customer lifecycle:

  • Optimise the complete customer lifecycle including: onboarding, account growth, new feature adoption, and renewals

  • Teach new and existing users through email and zoom calls

  • Conduct product demos

  • Drive usage growth of the Screenful product

  • Track metrics related to churn and other customer success measurements

  • Identify and execute upsell opportunities

  • Work as a liaison between customers and developers

  • Engage with the ecosystem via blogging, forums and industry events

 

Qualifications

  • You are based in Helsinki

  • Familiar with selling to a technical audience and are comfortable with a consultative sales approach.

  • Previous experience in B2B (pre)sales in IT or related field

  • Experience in delivering products to international markets

  • Experience in managing complex software projects in a manager role 

  • Strong understanding of customer success techniques and strategies

  • Excellent presentation skills, both verbal and written

 

These are not mandatory but will help in this role

  • Technical background and understanding of the software development process

  • Familiarity with Atlassian tools, especially Jira

  • Familiarity with Agile methodologies and Lean thinking

  • Experience in building partnerships and distribution channels

 

You may have few years of working experience or be a more seasoned expert. If you like to work with a highly skilled product development team, you’ll feel at home. This is a great opportunity to be part of an internationally growing technology company.

 

Apply to this position through The Hub!

For more information or questions please contact us at jobs@screenful.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

Skill development
Skill development

We want to take you from good to great.

See all 15 benefits

Working at
Screenful

Screenful integrates with the most commonly used task management tools (such as Jira, Trello, Asana, or GitHub), and creates visual dashboards and automated reports that can easily be shared with others. Screenful helps teams to avoid those low value weekly status update meetings by automating the report generation and distribution to the right people. The 2018 Arctic15 Funding Program winner with hundreds of customers in 40+ different counties. Wanna be part of a global success story?

Read more about Screenful

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