Support Engineer

Salary Competitive

Join Lenus’ mission to help the best personal trainers change the life of thousands of people all over the globe in eating and training more intelligently via our software. 

Our software has helped people lose over 300 000 kg (and still counting) and change their life with healthy habits, workouts and nutrition. This number is still growing exponentially.

What are we doing? 

Lenus is a fast-growing software company building an intelligent nutrition and workout solution that helps personal trainers, dieticians and other health professionals scale their business while preserving a high degree of personalization. This is achieved through our full-suite personal trainer CRM platform and coach-branded web and mobile apps for end-users to follow meal and workout plans, track progress and stay in touch with their coach.

Why do we need you? 

As the market leaders in the e-health industry, we are growing exponentially, why we need more supporters to continue, and enhance, the service we are providing our coaches and their clients. 

As a Support Engineer, important tasks are to

  • Ensure a high level of support and service for coaches and clients.

  • Communicate and solve complex problems and solutions to both technical and non-technical colleagues in the UK, DK and SE.

  • Actively take part in improving our products.

  • Solve technical challenges for our customers and your colleagues. 

  • Be ready to face a steep learning curve.

What we hope from you

  • 💁 Experience in customer-facing positions.

  • ⭐ You are service-minded, outgoing and persistent.

  • 🇩🇰 You must possess excellent English and Danish written skills - Swedish or German is a plus.

  • 👩‍💻 Proficiency in SQL and any other programming language is a plus.

We offer you

  • A full time position with the opportunity to take ownership in your job.

  • We offer a steep learning curve with the opportunity to develop your skills.

  • You will become a part of an exciting growth journey.

  • An energetic team supporting each other - currently 5 members and 4 nationalities.

  • A fun and casual environment where remote work is possible.

You become part of a dynamic team

If you feel you would be a good fit for the growing Lenus team (150+ members), we can offer a fantastic vibe at our dockside offices at Dampfærgevej 28, Langelinie, Copenhagen. In the support team you get hands-on and practical experience in your educational field as well as the opportunity to influence the work in the Support team. 

Lenus are highly people focused and we offer plenty of employee benefits including delicate lunch, fitness facilities and an industry matching salary. The Lenus family is a place where everyone is welcomed and we take care of each other.

Do you want to become a part of Lenus’ team and fast-tracking journey? 

Be sure to submit your CV and application before January 25th 2021.

For more information or questions please contact us at tilman@lenus.io

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

New tech gear
New tech gear

Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Central office
Central office

Your local office is your anchor point, thus, we placed it centrally at your convenience.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 12 benefits

Working at
Lenus

The health coaching revolution starts here Lenus partners with the world’s best health & fitness coaches to power their growth. We support the new generation in taking their coaching business to the next level. We empower partners in the areas of physical health, mental & wellbeing, nutrition, lifestyle and habit & behavior coaching- A truly holistic approach to health. Fusing together our innovative tech, strategic expertise & human connection, we’re fully equipped to handle the business of coaching, so that coaches can focus on delivering real value to their clients. We’re accelerating the holistic health revolution. Do meaningful work, every day We are like-minded people for whom health and growth are core values and clear priorities. Here, we’re fundamentally energized by our shared vision: making the world a healthier and happier place. The path from our effort to our impact is short. In other words, our work matters. We are at the forefront of the health-tech field that’s under rapid transformation, and our innovations pave the path to the impact we want to create. Reach memorable career heights At Lenus, we inspire and motivate each other to do our best work and to always expand our skills and evolve our mindsets. We share an international platform and get support from peers and the organization to grow. We encourage people to innovate, test, fail, refine and bounce back. And not to be afraid of pushing the button. This often results in truly memorable moments of a career, regardless of the nature, complexity, pace or size of achievements. Bond through genuine human connections We are human at our core and we go all out to nurture authentic connections and experiences. To elevate and genuinely care for one another is the essence of who we are. A team of real, passionate people with unshakable optimism and contagious energy. Our informal environment encourages teamraderie. It empowers everyone to step in with their entire personality, and to engage and collaborate enthusiastically across functions, responsibilities and titles.

Read more about Lenus

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