Take the chance to be part of the growth journey of a fast-growing marketplace startup based in Sweden.

CORNER POINTS

• Sales & Customer Success representative

• Only Native Swedish speakers!

• Holiday support: Dec 14 - Jan 10 (possibility for part- or full-time extension!)

• Earlier starting date possible

• Full-time

• Paid

  
  

ABOUT PANPRICES

Few people are aware of the fact that 8 out of 10 Swedes have tried shopping online from abroad, even though consumers today face many hurdles when shopping cross-border. This is one of the factors explaining why currently only 25% of the total e-commerce purchase volume stems from cross-border transactions. At Panprices, we aim to tackle this untapped market by creating a hybrid marketplace that enables consumers to discover products, compare prices from retailers all across Europe, and check out instantly at up to 50% cheaper than in their local country.

Panprices is a funded startup initially incubated by Sting and Stockholm School of Economics Business Lab and now backed by some of Sweden’s largest private investors with experience as founders and/or early investors in Fyndiq, Tradera (acquired by eBay), Home24, Payson, and DoubleClick (acquired by Google).

WHO WE ARE

We are a strong founding team who between us have scaled startups to a combined value of over a quarter billion dollars. Tom Dickson was a founding team member of the Swedish consumer internet phenomenon Kivra. Don Truong previously co-founded an e-learning platform that he scaled to the top 4 globally in its segment. Nathalie Minder has a background in the music industry where she worked with some of the biggest artists of our time and helped them reach platinum status. Panprices fourth co-founder and Chairman of the Board Magnus Agervald co-founded and sold Icomera, which reached a revenue of $50M and later served as the CEO of Byggmax, Ratos, and Webhallen.

WHO WE ARE LOOKING FOR

With Panprices having succeeded in the initial niche, we are now moving fast and sales are growing rapidly. Therefore, we need you who is passionate about sales and customer success. You who can play a key role in the upcoming weeks over Christmas and New Year's to ensure that our customers receive all the support they need. 

This position is ideal for students who want to make some money over the holidays and gain experience in working for a startup.

We are looking for the following qualities:

• Native Swedish speaker! This is an absolute must because our customers are almost exclusively Swedish. 

• Fluent in English. We are an international team the "office language" is English. 

• Experience in communicating with customers both in writing and speech or excited to become an expert in it. 

• A sales person at heart. 

• Excellent communication skills. Be professional in every situation and comfortable to deal with any type of customer. 

• Detail-oriented and structured when solving tasks. 

• Good at prioritizing tasks and keep a good overview of tasks. 

• Self-driven and can work independently.

• A good communicator and love working in a dynamic team.

• Preferably a Bachelor or Master student who is interested in gaining first-hand startup experience and work in a key role for growing a business. 

WHAT YOU WILL BE WORKING WITH

You will join our sales & customer success team with the #1 priority to provide information, offer support to our current and prospective customers and convert interests into sales. Your tasks entail the following:

• Respond to all incoming questions on Intercom, via email and on the phone to ensure a great customer experience. 

• Handle the communication between Panprices and the retailers. 

• Inform customers about Panprices, the service and its benefits to convert interest into sales. 

• Stay on top and keep track of all orders and pro-actively follow up with customers about the order status. 

• Encourage customers to leave a review after a successful delivery of the ordered product. 

• If you want to go the extra mile: Engaging in niche forums, networks, online and offline channels in relevant target segments. Drawing insights and educate users Panprices unique value proposition. Reach out to key partners and potential influencers to corporate with Panprices. 

... and much more! We are scaling fast and we encourage you to go beyond the listed tasks.

WHAT WE OFFER

With Panprices being an early-stage startup, we offer you the opportunity to play a vital role in the development of the company and the opportunity to develop skills in the areas of your interest. You will be a valuable part of our team and can proactively shape the future of Panprices. You will be working in an ambitious, inclusive, and highly international team of people that value openness, initiative, and ridiculously bold ideas. We offer flexibility and the opportunity to be part of an exciting phase of a startup. There is also the option to extend after a successful temporary working period if we see a great fit! 

This is a temporary position that is full-time with the option to extend and is paid.

For questions regarding the position feel free to reach out to Nathalie Minder!

Kindly note that this is a paid and temporary position of about 4 weeks over the holidays! We are unfortunately not able to consider non-native Swedish speakers as this is key for this position! 

The Panprices family is looking forward to welcoming you on this exciting journey!