Salary Competitive

Join our team, and help us drive change in the apparel industry. The apparel industry is today the second most polluting in the world, and we want to change that. At Future Closets AB you will be able to experience the life of a fast-growing and impact-driven company.


Jobbeskrivning: 

  • Lösa produkt- och leveransrelaterade problem via telefon, e-post och sociala medier 

  • Underhåll av finansiella konton samt utföra kundjusteringar i vår kunddatabas

  • Samla in kundinformation, förbereda rapporter och analysera kundernas behov 

  • Bygga hållbara kundrelationer

  • Vara en del av teamet och tillsammans jobba mot utsatta mål

  • Hantera klagomål, ge lämpliga lösningar och alternativ inom tidsramarna samt följa upp för att säkerställa lösning 


Personliga egenskaper: 

Vi söker dig som gillar att arbeta med problemlösning och vi ser gärna att du har erfarenhet av liknande tjänster sedan tidigare. Vi tror att du har ett intresse och en förmåga att hjälpa andra och anstränger dig för att leverera lösningar kopplat till de ärenden som kommer in. Du är ansvarstagande, organiserad och gillar att arbeta mot utsatta mål, både individuellt och i team. Då kommunikationen med kunder och den interna kommunikationen sker på svenska och engelska behöver du ha goda kunskaper i såväl tal som skrift.


Intervjuer sker löpande.

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Skill development
Skill development

We want to take you from good to great.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

See all 8 benefits

Working at
Hackyourcloset.com

Hackyourcloset.com is an online personal service developing data-driven shared closets across Europe. Our mission is for everyone to adopt a new way to access and consume clothes.  We work in collaboration with second-hand marketplaces, brands and e-commerce platforms and exclusively use overstocks and second-hand clothes to build our closets. Through the quick activation of the clothes and the use of technology, we neutralise the environmental impact of clothes that were unused or under-utilised. Our customers create a style profile and share data on their style preferences. Every month our team of stylist uses their own expertise and technology to pick clothes for their customers. After 4 weeks the clothes are returned to us, washed and send to a new customer.   Hackyourcloset.com is a project that started in June 2019. The team advocates for new consumption behaviours and the innovation of our industry. We are recruiting in many fields such as logistics, engineering, textile, customer support, and fashion.

Read more about Hackyourcloset.com

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