Albacross is a fast scaling SaaS-startup that offers a proprietary Revenue Acceleration Platform that has, in a short amount of time, become one of the leading providers in Europe and the US. With AI and Data, Albacross is set to revolutionize the B2B industry’s traditional sales and marketing efforts and accelerate their revenue. As we continue to grow we’re looking to expand our talented team and grow the company to the next level!

We have great backers, from experienced VC funds to investors with senior backgrounds from Spotify, Facebook and TrueCaller - all with the unique experience of what it takes to build a one-of-a-kind tech company.

Join us at Albacross HQ in Stockholm, working closely with both investors and founders.

What You'll Be Doing

• Onboard our most valuable accounts, making sure that they are ready and set up to succeed. 

• Maintaining great contact with your book of accounts via periodic meetings and touch points. 

• Be the premium point of contact for the entire organisational needs of your accounts (Bis Dev, Marketing, and Sales).

• Serve as the liaison between our customers, product team, sales, marketing, etc, in order to communicate their needs and pain points. 

• Act as a business consultant and coach your accounts with strategies, advice, and best practices.

• Identify and act on both upsell opportunities and known risk behaviours.

What to expect

• The possibility to join a successful startup in an early phase and have a real impact

• Working with international clients

• Work together with a very talented, passionate team with high ambitions

• Clear responsibilities and KPIs

• Engages leaders that will help and support you in your personal development

• After works and team events

• Possibility to grow and take bigger responsibilities fast

Qualifications

• Bachelor's degree or equivalent experience

• Knowledgeable within HTML, CRM and Marketing Automation

• Strong written and verbal communication skills

• Detail oriented and analytical

• Demonstrated ability to increase customer satisfaction

• Fluent in English