We are Laundrop a fast growing Stockholm-based startup. Previous participants of Google Launchpad & Fem Tech Bootcamp and STING Accelerate. We are not just building an another digital tool. We are distributing an outdated industry. Laundrop is making the Laundry experience digital. No more Laundry for you!
We are looking for a part time agent in customer experience to support our daily customer service and sales. You do not need to have much experience, most important is that you are willing to learn and you have a growth mindset . At Laundrop you get the chance to grow, take responsibility and influence our sales and future growth.
It's a part-time role, about 20-30 hours a week to begin with, but if everything goes well, you will be able to receive full time position and full time wages within 3-6 months. Perfect for those who are still studying, have recently graduated or come from a service background.
Start date between 1-15 March 2021.
Your as an applicant:
Will be responsible for maintaining relationship with customers and suppliers.
Are good a communicating and have an empathetic and organised approach.
Are a driven, creative and ambitious person who is passionate about entrepreneurship.
Can work independently and have flexible working hours.
Are a technical person interested in digitalisation and development
Are a problem solver that likes a high pace work tempo and can multitask
Speak fluent Swedish
Your main tasks include :
Maintaining a five star customer experience with customers through email, chat & telephone.
Communicating with suppliers
We will offer you :
Possibility to take on a lot of responsibility
A direct and hands-on approach to business related tasks
Career building & coaching
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
We want to take you from good to great.
You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.
Your local office is your anchor point, thus, we placed it centrally at your convenience.
Easy access and treehugger friendly workplace.