We are now looking for a German speaking Customer Onboarding Analyst to join our team of back office professionals.You will work as part of the Customer Onboarding team in ensuring that the service processes and tasks are executed in a correct and timely manner in alignment with specifications and quality requirements. As a Customer Onboarding Analyst you have chance to strongly contribute towards the achievement of our company’s strategic and operational objectives!

You will be responsible for:

• Verifying the customer identity in alignment with specifications and quality requirements

• Reviewing data and documentation provided by customers and triggering investigations whenever additional information or documents are required

• Being aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks procedures

• Reviewing monitoring alerts received from the system and identify if they require a follow up

• Contributing to developing the CDD service documentation including service operational and process documentation

You are expected to:

• Be fluent in German and English.

• Speak other languages from countries where Holvi operates (for example Finnish, French, Italian, Dutch) is a strong plus. The more the merrier!

• Have good analytical skills, attention to detail and determination

• Process tasks by priority and promptly assess and escalate any blockers or critical issues

• Have strong written/oral communication skills

• Be self-motivated and work independently as well as in a team environment

Your experience includes:

• Background in banking, finance and/or financial services

• On-boarding German or other European business customers

• Knowledge of money laundering and sanctions processes (as a strong plus)

• Working with anti-fraud, compliance screening and identity / business verification services (as a strong plus)