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At Marketwell the Customer is our VIP. We use Intercom as our main messaging suite both online and in our app, to drive growth at every stage of the lifecycle. We understand that there is more to be done on the software that we have not set up. That's why we need you.
We are looking for a Intercom and customer service specialist to complement our team;
Your task for this freelance assignment are to set up and manage;
Live Chat
Bots
Product Tours
On the Intercom platform. Previous experience with the platform is needed and could be documented, or references could be given.
Perks and benefits
This job comes with several perks and benefits
Flexible working hours
Near public transit
Skill development
Remote work allowed
Work life balance
Working at
Marketwell AS
Marketwell is a Digital Assistant where shop and salons can track current inventory, see statistics over their bookings and easily order products from different brands that Marketwell partners with. It also features a news section that inspires and keeps salons up to date on the newest trends in the industry and enables users to register for courses and classes that the suppliers organise.
Marketwell was founded by business developer Kerstin Krohg, with the aim of creating better B2B trade solutions for the professional hair & beauty industry. Operating first as a consulting firm, Marketwell has been an influencer and a partner to many companies preparing for technological shift in the industry. Now, with the delivery of our SaaS industry trade solution, Marketwell has become an important partner to several industry players and aims to become the standard trade solution for the professional hair and beauty industry worldwide.
